Jose Andrade
Fort Lauderdale
Summary
Customer-oriented professional with extensive experience in relationship building and partnership cultivation. Proven ability to grow profit channels through strategic territory development and in-depth customer insight, resulting in tailored solutions that enhance sales growth. Demonstrates expertise in team collaboration, complemented by a strong background in international shipping and logistics.
Overview
8
8
years of professional experience
Work History
Retail Agent
DHL Express
Plantation
02.2020 - Current
- Provided tailored customer service, ensuring satisfaction and repeat engagement.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Executed efficient processing and packaging of shipments for domestic and international destinations.
- Oversaw comprehensive international shipping operations.
- Conducted training sessions for new staff on international shipping processes.
- Drafted comprehensive international shipping documents.
- Evaluated risks involved in global shipping operations.
Field Engineer
DraftPros, Inc.
Sunrise
02.2019 - 01.2020
- Developed comprehensive overlay maps showing location of utilities and topographical elements.
- Assisted engineering teams in developing and refining blueprints for telecommunication infrastructure.
- Prepared sketches, drawings, and diagrams to supplement survey data.
Life Raft Technician
Survitec Group
Miramar
09.2018 - 12.2018
- Maintained and installed cruise ship lifeboats.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Parts Administrator
Rick Case Automotive Group
Weston
08.2017 - 09.2018
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Streamlined coordination of books and keys between sales team and service department.
Education
Bachelor of Science - Supervision & Management
Broward College
Fort Lauderdale, FL05-2025
Associate of Arts -
Broward College
Fort Lauderdale, FL09-2022
Skills
- Effective communication
- Problem solving
- Customer engagement
- Goal-oriented mindset
- Regulatory compliance
- Conflict resolution
- Fluent in Spanish
- Sales expertise
- Relationship building
- Project management
- Risk assessment
- Customer service
- Team building
- Inventory management
References
References available upon request.
Timeline
Retail Agent
DHL Express
02.2020 - Current
Field Engineer
DraftPros, Inc.
02.2019 - 01.2020
Life Raft Technician
Survitec Group
09.2018 - 12.2018
Parts Administrator
Rick Case Automotive Group
08.2017 - 09.2018
Bachelor of Science - Supervision & Management
Broward College
Associate of Arts -
Broward College
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