Dynamic and ambitious professional with exceptional communication skills and proven ability to connect with customers. Adept at driving sales through personable engagement and strong commitment to achieving goals.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Sales and Leasing Consultant
Claremont Toyota
12.2025 - Current
Managed lead tracking by making contact and following up on leads generated through marketing efforts.
Facilitated customer consultations to identify vehicle preferences and needs. Demonstrated product features and benefits to enhance customer understanding.
Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
Collaborated with the finance team to structure competitive leasing options for clients.
Photographer
Self Employed
01.2020 - Current
Photographed weddings and receptions, creating tailored photo packages that catered to diverse budgets and client preferences.
Collaborated with clients to create custom photographic concepts that met their individual needs.
Scouted local areas for shoot locations and met with venue personnel to build rapport for future collaborations.
Delivered exceptional customer service throughout project lifecycle, ensuring client satisfaction and fostering repeat business.
Sales Associate
Nordstrom
06.2024 - 07.2025
Generated $200,000 in revenue within first 6 months by developing strong client relationships and leveraging company's personal shopper program.
Achieved Top 10% ranking in sales force for monthly and annual sales performance.
Cultivated loyal customer base, driving 20% increase in repeat business.
Maintained comprehensive knowledge of internal policies and services to effectively resolve customer issues.
Sales Associate/Supervisor
Best Buy
09.2011 - 05.2022
Led and motivated a team of 10 sales associates, consistently achieving 105% of quarterly sales targets.
Analyzed performance, financial, and activity data to measure and track team productivity.
Resolved customer complaints related to services, products, and personnel to enhance customer satisfaction.
Conducted performance reviews and delivered feedback to employees to drive improvements in sales performance.
Education
High School Diploma -
King Drew Magnet High School
Los Angeles, CA
Skills
Lead Generation, Sales Negotiation, Client Retention, Upselling strategies, Closing techniques, Excellent communication, Adaptability and flexibility, Creative problem solving