Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Aranda

Phoenix,AZ

Summary

Accomplished General Manager with a proven track record at Kerry's Car Care, enhancing sales and profitability through strategic leadership and operations management. Skilled in fostering team unity and customer relations, achieving high employee satisfaction and loyalty. Expert in P&L management and process improvements, demonstrating a significant increase in efficiency and financial stability. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

13
13
years of professional experience

Work History

General Manager

Kerry's Car Care
09.2017 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

General Manager

Midas Muffler
01.2012 - 05.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Dysart High School
El Mirage, AZ
05.2006

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Staff Management
  • Customer Relations
  • P&L Management
  • Labor Cost Controls
  • Process Improvements
  • Workflow Planning
  • Recruitment

Languages

Spanish
Full Professional

Timeline

General Manager

Kerry's Car Care
09.2017 - Current

General Manager

Midas Muffler
01.2012 - 05.2017

High School Diploma -

Dysart High School
Jose Aranda