Jose Artola Flores
Apple Valley,USA
Summary
Motivated and bilingual professional seeking an airport position where I can utilize strong customer service, cash handling, and safety experience to ensure efficient operations and provide a positive travel experience for passengers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Care Assistant (PCA)
Laura Baker Services Association
Northfield, MN
12.2020 - Current
- Provide direct care and support to individuals with developmental disabilities, ensuring safety and well-being.
- Assist with exercise, nutrition, medical treatments, and medication administration.
- Accompany individuals to appointments and respond effectively to emergencies.
- Build strong communication and trust with clients and families.
Teller
Wells Fargo
West Saint Paul, MN
04.2018 - 08.2020
- Handled daily financial transactions, including deposits, withdrawals, and account management.
- Delivered excellent customer service by greeting clients and resolving inquiries.
- Promoted banking products and services to meet customer needs.
- Maintained compliance with company identification and security policies.
Lead of Service / Manager
Forever 21
Bloomington, MN
11.2014 - 04.2018
- Supervised store operations including cash handling, loss prevention, merchandising, and customer service.
- Managed credit card program and achieved weekly and monthly sales goals.
- Trained and coached staff to deliver high-quality service and meet performance standards.
- Monitored inventory, pricing, and signage to maintain compliance and maximize sales.
Education
High School Diploma - undefined
Gordon Parks High School
Skills
- Customer Service & Conflict Resolution
- Cash Handling / Banking / POS Systems
- Retail & Team Management
- Bilingual: English & Spanish (Fluent)
- Safety & Emergency Response
- Medication Administration
- Merchandising & Pricing
Certification
- Medication Administration (Valid through July 2027)
- AED BL
- First Aid Certification / Adult CPR ( Valid through July 2027)
Timeline
Personal Care Assistant (PCA)
Laura Baker Services Association
12.2020 - Current
Teller
Wells Fargo
04.2018 - 08.2020
Lead of Service / Manager
Forever 21
11.2014 - 04.2018
High School Diploma - undefined
Gordon Parks High School