Jose Arturo Ayala
Melrose Park,IL
Summary
Dynamic sales professional with a proven track record in driving sales growth and enhancing customer satisfaction. Expertise in technical support and inventory control, contributing to record-breaking revenue during challenging times.
Overview
12
12
years of professional experience
Work History
Sales
Micro Quality Corporation
Deerfield Beach, Florida
06.2011 - 09.2011
- Starting position as Customer Service Representative.
- Promoted to Inside Sales and later to Sales inside and outside sales.
- Served Technical Support assistance for multiple lines including but not limited to: Mold and Die, General Machining, workholding and fixed limit gaging with some of our main line companies, such as, Ingersoll, Tungaloy, HPI Pioneer, Dura-Mill(now Coromill Dura; a Sandvik line), Best Carbide, Monster Carbide, Mitutoyo, Gage Assembly, PMC Lonestar, Van Keuren and Vermont Gage, just to name a few.
- Accomplishments for: Grew the company to our record 4.1-million-year with only 2 workers.
- Kept our doors open through the 2020 pandemic hardship.
- Grew into the outside sales part of the business and maintained a positive reputation with our customers' one on one.
- Deliver a positive attitude face to face.
- Give appropriate quotes, authorize the return of goods and accommodate the customer and company to help befit their investments.
- Inventory control, Data-entry for warehouse, sales, quotes and any other paperwork need that is acute to the company's interest and finances.
Customer Service/Inside Sales
LMT-FETTE, Inc
Lisle, Illinois
06.2005 - 06.2005
- Starting position as Warehouse Clerk.
- Promoted to Customer Service and Inside Sales.
- Served Technical Support assistance in the following applications: Mold and Die, General Machining, Bar Peeling and Gear Cutting.
- Held accountable for: 1.8 to 2 Mil. in the Bar Peeling, 1.5 to 1.8 Mil. in Pipe and Tube, 1.3 Mil in Thread Rolling, 1 Mil. in Gear Cutting and Hobs.
- Deliver a positive attitude for customers and distributors.
- Give appropriate quotes, authorize the return of goods and accommodate the customer and company to help befit their investments.
- Data-entry for sales, quotes and any other paperwork need that is acute to the company's interest and finances.
Sales/Customer Service
Ameriean Eagle Outfitters
Schaumburg, Illinois
10.2004 - 03.2005
- Provide an outgoing personality or an appealing atmosphere for better quality customer assistance.
- Work in a fast-paced environment with Cashiers/Registers, Sales, Customer Service and Warehouse duties.
Juvenal Department Page
Maywood Public Library
Maywood, Illinois
02.2000 - 03.2005
- Customer Service including: helping adults, parents, children and young adults with projects and literature.
- Assisting at public computer/terminals at anytime required or any services needed.
- Organized and maintained appropriate resources and literature.
- Position requires constant customer sensitivity and customer satisfaction, which I take great pride in providing.
- This positive attitude and my willingness to be a team player have contributed to their success.
Education
Certification - Automotive technology
Lincoln Technical Institute
Melrose Park, Illinois08.2025
High school diploma - Automotive Technology
Proviso West H.S.
Hillside, Illinois06.2004
Skills
- A leader with an enthusiastic and goal-oriented style with the ability to consistently achieve results by applying innovative solution
- Excellent listening skills with the ability to determine appropriate action steps
- Experience in anticipating needs investigating problems and providing winning solutions
- Enterprising and confidant, with a refreshing 'do what it takes' attitude towards work
- Possess solid values and professionalism making capable, immediate and lasting contributions to any organization
- Possess a natural talent to establish and maintain long-term relationships through rapport and loyalty
- Equally effective working independently or as part of a team
Timeline
Sales
Micro Quality Corporation
06.2011 - 09.2011
Customer Service/Inside Sales
LMT-FETTE, Inc
06.2005 - 06.2005
Sales/Customer Service
Ameriean Eagle Outfitters
10.2004 - 03.2005
Juvenal Department Page
Maywood Public Library
02.2000 - 03.2005
Certification - Automotive technology
Lincoln Technical Institute
High school diploma - Automotive Technology
Proviso West H.S.