Jose Ayala
Crowley,Texas
Summary
Detail-oriented and observant individual seeking an exciting new career. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fulfillment Center Associate
Amazon
Fort Worth, TX
05.2024 - Current
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Ensured all safety protocols were followed during operations in the warehouse.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Confirmed items picked for orders by keying codes into system.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Service and Installation Technician
Texas Metro A/C and Heating
Fort Worth, Texas
12.2023 - Current
- Install new heating, cooling, and ventilation systems
- Maintain accurate inventory of all equipment and HVAC resources
- Perform necessary repairs and routine maintenance
- Inspect current HVAC systems for effectiveness and safety
- Determine customer concerns with their current HVAC system
- Travel to homes and business as scheduled
Delivery Driver
Pony Express
Fort Worth, Texas
08.2022 - 12.2023
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Handled merchandise in accordance with product handling standards.
- Contacted customers prior to delivery to coordinate delivery times.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Transported and safely delivered items to prevent damage or loss.
Server
Applebees
Fort Worth, Texas
12.2021 - 11.2022
- Ensure excellent service standards for all customers.
- Managed order entry systems for quick service.
- Maintained a well-ordered and sanitary cooking environment.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Delivered food orders promptly and courteously.
- Implemented feedback from customers to improve service quality and menu offerings.
Package Handler
United Postal Service
Fort Worth, Texas
02.2022 - 08.2022
- Ensured punctual loading of packages into correct trucks.
- Ensured work station remained neat and orderly.
- Followed company policies and procedures for secure package handling.
- Communicated effectively with supervisors regarding any logistical issues.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Packed boxes and stock using organizational guidelines.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Assisted in training new employees on package handling processes.
Armed Security Officer for Lockheed Martin
Allied Universal Security
Fort Worth, Texas
09.2021 - 12.2021
- Oversee inventory accuracy for all devices and security badges.
- Executed routine inspections of security measures and perimeters.
- Handled situations requiring immediate attention in case of security or medical crises.
- Handled emergency and security alarm responses for entire premises.
- Verify visitor identification and reason for visit to the facility
- Respond to closed room account alarms
- Guide visitors to designated departments.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Monitored building access and identified all officials and employees before authorizing entrance.
Service and Installation Technician
Texas Metro A/C and Heating
Fort Worth, Texas
02.2021 - 09.2021
- Install new heating, cooling, and ventilation systems
- Maintain accurate inventory of all equipment and HVAC resources
- Perform necessary repairs and routine maintenance
- Inspect current HVAC systems for effectiveness and safety
- Determine customer concerns with their current HVAC system
- Travel to homes and business as scheduled
Control Room Supervisor
Sundance Square Security
Fort Worth, Texas
02.2020 - 02.2021
- Managed emergency responses for retail and restaurant tenants in the Sundance Square vicinity.
- Managed shift schedules for a team of security officers.
- Conducted roaming patrols within designated area via bicycle and foot.
- Handled emergency alarms promptly within facilities.
- Supervised surveillance camera operations.
- Oversaw fire alarm systems and coordinated dispatches.
- Created comprehensive logs of reported incidents.
- Executed preventive measures adhering to protocols in fire safety, traffic regulation compliance, and accident investigation.
Security/Patrol Officer
City Center Security
Fort Worth, Texas
03.2018 - 02.2020
- Respond to emergency calls from retail/restaurant tenants within the Sundance Square area
- Provide roaming patrol within designated area on bicycle and/or walking
- Respond to panic alarms within the premises
- Keeping a record of all visitors including time of arrival and departure
- Logging incident reports
- Following procedures for various initiatives including fire prevention, traffic control and accident investigations
- Communicating any irregularities with management
Emergency Medical Technician (EMT)
CareFlite
Grand Prairie, TX
03.2015 - 03.2018
- Respond to medical emergencies and accidents
- Transport patients in accordance with outlined policies and procedures
- Maintain patient confidentiality and perform all care with respect to patient rights
- Examine and evaluate patients to determine necessary care by utilizing appropriate techniques and equipment
- Maintain a safe, clean and well stocked environment for patients
- Document patient information, condition and treatment
Custodial Services
Southwestern Adventist University
Keene, Texas
08.2013 - 12.2014
- Maintained cleanliness of classrooms, offices, meeting rooms and restrooms
- Ensured accurate inventory and timely restocking of janitorial closet
- Provided training to new custodians successfully in all aspects of cleaning, maintenance and safety procedures, ensuring they follow pre-set processes
- Handled minor repair and maintenance activities
Education
Criminal Justice Studies -
Tarrant County College
08.2018
Level 4 Security Commission License -
Department of Public Safety
04.2018
Fire Science -
Southwestern Adventist University
Keene, Texas12.2014
Emergency Medical Technician (EMT) certification -
Training Division
09.2014
Skills
- Microsoft office proficiency
- Staff training
- Work planning
- Strong analytical skills
- Clear presentation techniques
- Data collection methods
- Data visualization proficiency
- Report writing proficiency
- Research
- Decision-making
- Communication
- Google drive
- Interpersonal communication
- Training & Development
- Data entry
- Problem-solving
References
Professional and personal references available upon request
Certification
- Emergency Medical Technician
- Personal Protection Officer
- Texas Security Commission
Languages
Spanish
Professional
Timeline
Fulfillment Center Associate
Amazon
05.2024 - Current
Service and Installation Technician
Texas Metro A/C and Heating
12.2023 - Current
Delivery Driver
Pony Express
08.2022 - 12.2023
Package Handler
United Postal Service
02.2022 - 08.2022
Server
Applebees
12.2021 - 11.2022
Armed Security Officer for Lockheed Martin
Allied Universal Security
09.2021 - 12.2021
Service and Installation Technician
Texas Metro A/C and Heating
02.2021 - 09.2021
Control Room Supervisor
Sundance Square Security
02.2020 - 02.2021
Security/Patrol Officer
City Center Security
03.2018 - 02.2020
Emergency Medical Technician (EMT)
CareFlite
03.2015 - 03.2018
Custodial Services
Southwestern Adventist University
08.2013 - 12.2014
Criminal Justice Studies -
Tarrant County College
Level 4 Security Commission License -
Department of Public Safety
Fire Science -
Southwestern Adventist University
Emergency Medical Technician (EMT) certification -
Training Division