Jose Baladez
San Antonio
Summary
Dedicated professional with expertise in point-of-sale systems and customer relationship management. Proven ability to coordinate special events and manage inventory effectively.
Additional Lumber industry experience.
Overview
11
11
years of professional experience
Work History
Pro Shop Attendant
Mission Del Lago Golf Course
San Antonio
04.2020 - 03.2022
- Assisted customers with equipment rental and purchase decisions.
- Maintained cleanliness and organization of the pro shop area.
- Operated point-of-sale systems for transactions and inventory management.
- Provided information on course rules and regulations to patrons.
- Coordinated special events and tournaments to enhance customer engagement and satisfaction.
- Stocked merchandise and ensured displays were visually appealing.
- Responded to customer inquiries about services and products offered.
- Performed daily opening and closing procedures in accordance with established guidelines.
- Maintained clean work area, ensuring a welcoming environment for patrons.
- Processed sales transactions through cash registers quickly and accurately.
- Greeted customers, delivering friendly and attentive service to enhance their experience.
Counter Salesperson
M G Building Materials
San Antonio
08.2018 - 05.2020
- Assisted customers in selecting building materials based on project needs.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided product knowledge to customers regarding materials and applications.
- Resolved customer inquiries and complaints with professionalism and care.
- Greeted customers and provided excellent customer service.
- Assisted customers in selecting items to meet their needs.
- Maintained accurate records of all sales transactions.
- Answered customer inquiries regarding prices, availability, and product features.
- Provided advice on products, services, and promotions to customers.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
Counter Salesperson/Supervisor
Guadalupe Lumber Co.
San Antonio
02.2011 - 05.2016
- Assisted customers with product selection and provided expert advice on materials.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service and satisfaction.
- Resolved customer inquiries and complaints effectively to ensure positive experiences.
- Educated customers on product features, benefits, and proper usage techniques.
- Managed special orders and coordinated delivery schedules with suppliers.
- Trained new staff on sales techniques and company policies for smooth operations.
- Greeted customers and provided excellent customer service.
- Assisted customers in selecting items to meet their needs.
- Processed credit card payments securely according to established policies and procedures.
- Answered customer inquiries regarding prices, availability, and product features.
Education
High School Diploma -
Sidney Lanier High Scholl
San Antonio, TX05-1976
Some College (No Degree) - General Studies
Palo Alto College
San Antonio, TXSkills
- Point-of-sale systems
- Equipment rental management
- Inventory control
- Special event coordination
- Product merchandising
- Customer relationship management
- Starter/Marshall for Golf Course
Timeline
Pro Shop Attendant
Mission Del Lago Golf Course
04.2020 - 03.2022
Counter Salesperson
M G Building Materials
08.2018 - 05.2020
Counter Salesperson/Supervisor
Guadalupe Lumber Co.
02.2011 - 05.2016
High School Diploma -
Sidney Lanier High Scholl
Some College (No Degree) - General Studies
Palo Alto College