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Associate Principal Engineer

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An astute and result-oriented professional with 9+ years of experience in training and coaching employees about process, communicating with current and potential clients via telephone, email, online chat etc., and ensuring that all valid customer concerns are being dealt with immediately. Deft in providing and responding to feedback about any aspect of the job or its duties. Dexterous in managing the day-to-day activities of the team, developing, and implementing a timeline to achieve targets. Promote and support effective team working through good communication and regular team meetings. Excellent in maintaining a positive, empathetic, and professional attitude toward customers always. Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel. Adept in empowering team members with skills to improve their confidence, process knowledge, and communication skills. Strong ability to remain calm and composed in a fast-paced, high-pressure environment. Excellent leadership, problem solving, time management, and critical thinking skills.

Dynamic Billing Revenue Manager at Equifax with expertise in global billing systems and process improvement. Proven track record in leading M&A initiatives and enhancing team performance. Skilled in data analysis and regulatory compliance, I drive impactful changes that streamline operations and elevate accuracy, fostering a culture of excellence and collaboration.

Over 10 years of experience in production environment. Hard working and motivated individual seeking a long lasting career with a reputable employer. Authorized to work in the US for any employer. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

With over 18 years of extensive experience in call center and manufacturing environments, I excel in designing, implementing, and managing comprehensive training programs that elevate performance, strengthen compliance, and drive organizational success. I am dynamic and results-oriented Training Manager. My expertise lies in analyzing training metrics and performance data, developing targeted training solutions that enhance employee skills, engagement, productivity, boost customer satisfaction and drive organizational success. In call centers, I’ve built initiatives that sharpen communication, enhance service quality, and improve efficiency. In manufacturing, I’ve led programs emphasizing safety, quality and process organization, ensuring alignments with both internal standards and regulatory requirements. Proficient in LMS platforms and instructional design, I create engaging, results-focused training that empowers employees, fosters continuous improvement, and supports strategic business goals.

Jose Barriga

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Front-Line Manager

Assistant Supervisor

Logistics Coordinator

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High School Diploma -

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Front-Line Manager

Assistant Supervisor

Logistics Coordinator

High School Diploma -

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