Bilingual, team-oriented professional with experience in healthcare and customer service. Skilled in managing multiple tasks, meeting deadlines, and maintaining a positive attitude in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Transporter
UC Davis Medical Center
04.2023 - Current
Proficient in CPR, handling IVs/pumps, feeding tubes, and other medical equipment.
Safely transport patients using wheelchairs, gurneys, and specialty beds while following proper body mechanics.
Communicate effectively with patients and hospital staff, often working with individuals who are confused or upset.
Monitor patient conditions while transporting and report any changes or issues with life support equipment.
Assist with patient positioning, ensuring comfort and safety during transport.
Respond promptly to calls for transport requests, ensuring timely and efficient patient care.
Adhere to strict hospital protocols regarding infection control and patient privacy.
Field Sales Representative
AT&T
08.2022 - 04.2023
Assisted customers with setting up and managing their accounts while achieving monthly sales goals.
Provided detailed product knowledge and compared services to competitor offerings.
Manage business and individual customer accounts and maintain effective communication.
Sales Lead Expert
Enjoy Technology
02.2021 - 05.2022
Provided hands-on assistance to customers in setting up electronic devices and accounts.
Traveled to customers' homes to deliver services and set up devices, consistently meeting sales targets.
Field Sales Representative
Asurion
12.2018 - 01.2021
Delivered product presentations and demonstrations to effectively communicate value propositions to diverse audiences.
Analyzed customer feedback to refine sales techniques and enhance client satisfaction initiatives.
Mentored junior sales representatives, fostering professional development and enhancing team performance metrics.
Implemented CRM tools to streamline account management and improve tracking of client interactions and follow-ups.
Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
Assistant Store Manager
T-Mobile
08.2017 - 11.2018
Led a competitive sales team, consistently meeting and exceeding key sales objectives.
Trained and mentored new team members, fostering a high-performance culture and improving sales techniques, product knowledge, and customer service skills.
Traveled to underperforming stores to provide support and sales performance through hands-on training.
Assisted in creating monthly staffing schedules to optimize workflow and ensure coverage during peak hours.