Jose Batista
Providence,RI
Summary
Operations and maintenance professional with 8+ years in car wash facility management and non-emergency transportation. Hands-on leader skilled in mechanical/electrical troubleshooting, preventive maintenance, inventory control, and vendor management. Known for reducing downtime, optimizing routes and schedules, enforcing safety and SOPs, and elevating the customer experience. Bilingual (English/Spanish); trains teams, resolves escalations, and delivers reliable, on-time service.
Overview
1
1
Language
10
10
years of professional experience
Work History
Merchandiser
Polar Beverage Corporation
01.2025 - 09.2026
- Organized merchandise displays to enhance product visibility and customer engagement.
- Restocked shelves efficiently, ensuring optimal inventory levels and availability of products.
- Monitored product expiration dates and rotated stock to minimize waste.
- Led workflow improvements that increased efficiency in stocking operations.
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
Transport Specialist.
R & C Caring LLC
05.2023 - 12.2025
- Completed pre- and post-trip vehicle inspections; documented findings, reported defects, and coordinated routine maintenance to keep vehicles road-ready.
- Safely transported seniors and individuals with disabilities to and from medical appointments and community locations with on-time reliability.
- Planned daily routes and schedules; adjusted in real time to maintain efficiency and meet client needs.
- Maintained accurate driver logs and client documentation; promptly communicated vehicle concerns to supervisors.
- Collaborated with dispatch and supervisors to resolve scheduling conflicts and ensure coverage.
- Participated in ongoing in-service training to strengthen defensive driving, ADA sensitivity, and customer service skills.
- Represented the organization with professionalism, integrity, and empathy.
Car Wash Manager
Ice Car wash
09.2020 - 02.2023
- Led daily operations, including opening/closing, cash handling, and bank deposits, ensuring adherence to SOPs.
- Recruited, trained, scheduled, and coached staff; enforced safety procedures and service standards.
- Maintained, serviced, and repaired wash equipment; coordinated vendors and kept the facility clean and safe.
- Resolved escalated customer issues and delivered a professional, high-quality experience.
- Drove revenue through wash package and membership sales, local promotions, and on-site merchandising.
- Managed chemical, soap, and supply inventory; monitored usage and reorder levels to control costs.
Lead Service Technician
Triple Play Car Wash
01.2017 - 07.2020
- Maintained and repaired tunnel, pumps, motors, vacuums, and air/water systems to sustain peak equipment performance.
- Executed preventive maintenance and inspections; documented work orders and findings to reduce unplanned downtime.
- Partnered with site leadership to schedule maintenance windows, minimizing service disruption during peak hours.
- Organized the parts room and managed critical spares; coordinated vendors for specialty and warranty repairs.
- Trained attendants on daily checks and basic upkeep to improve safety, reliability, and first-pass resolution.
Education
Diploma - undefined
Hope High School
06.2007
Skills
- Maintenance Management
- Inventory Management
- Troubleshooting
- Multi- Tasking
- Preventive Maintenance
- Adaptability
- Operational Efficiency
- Reliable and punctual
- Lifting techniques
- Pallet jack use
- Positive attitude
- Willing to learn
- Customer service
- Heavy lifting
- Warehouse operations
- Forklift operation
- Product organization
- Safety processes and procedures
- Complex Problem-solving
- Physical stamina
Languages
Spanish, English
Timeline
Merchandiser
Polar Beverage Corporation
01.2025 - 09.2026
Transport Specialist.
R & C Caring LLC
05.2023 - 12.2025
Car Wash Manager
Ice Car wash
09.2020 - 02.2023
Lead Service Technician
Triple Play Car Wash
01.2017 - 07.2020
Diploma - undefined
Hope High School