Jose Becerra
Pompano Beach,FL
Summary
Operations leader with experience managing high-volume locations, developing future leaders, and driving operational performance. Strong background in team development, recruiting, labor management, customer service, and business operations. Committed to building high-performing teams, improving business results, increasing revenue, and creating a culture of accountability and excellence.
Overview
7
7
years of professional experience
Work History
Location Manager
Sparkling Image Car Wash
Fort Lauderdale, FL
01.2024 - Current
- Oversee daily operations to ensure efficient service times and quality results.
- Coach and develop team members to improve operational performance, safety, and customer service,
- Manage inventory and supplies to support daily operations.
- Create employee schedules to ensure proper staffing, efficient operations, and labor cost control.
- Develop assistant managers, supervisors, and key team members to maintain operational performance and accountability, even when off-site.
- Identify, recruit, interview, and develop talent to build strong teams and support business growth
Assistant Manager
Sparkling Image Car Wash
Sunrise, FL, United States
06.2022 - 12.2023
- Oversee day-to-day activities in establishment.
- In charge of administrative responsibilities (invoicing, cash register, discount deals)
- Managing and scheduling staff.
- Responding to customer complaints.
- Maintaining inventory.
- Fill in for general manager in times of absence.
- Training new employees.
- Email and phone correspondence.
Manager
Posh Car Wash
Roselle, NJ
07.2020 - 05.2022
- Oversee day-to-day activities in establishment.
- In charge of administrative responsibilities (invoicing, cash register, discount deals)
- Managing and scheduling staff.
- Responding to customer complaints.
- Maintaining inventory.
Accountant Assistant
Service Factory SAS
Colombia
01.2019 - 02.2020
- Daily bookkeeping.
- File and keep financial records.
- Make financial projections.
Maintenance Worker
Service Factory SAS
Colombia
01.2019 - 02.2020
- Fix and maintain equipment.
- General repair.
- Painting.
Education
High School Diploma -
Colegio Champagnat
Colombia12-2018
Skills
- Leadership & Team Development
- Operations Management
- Recruiting & Hiring
- Staff Training & Coaching
- Labor Management
- Performance Management
- Customer Service
- Problem Solving
- Inventory Management
- Microsoft Office (Excel, Word, Outlook)
Languages
Spanish
English
Timeline
Location Manager
Sparkling Image Car Wash
01.2024 - Current
Assistant Manager
Sparkling Image Car Wash
06.2022 - 12.2023
Manager
Posh Car Wash
07.2020 - 05.2022
Accountant Assistant
Service Factory SAS
01.2019 - 02.2020
Maintenance Worker
Service Factory SAS
01.2019 - 02.2020
High School Diploma -
Colegio Champagnat