Jose Caballero

JC. Antique Restoration Inc.

Miami, FL

05.2016 - 12.2018

Worked effectively under constant pressure of simultaneous project milestones and deliverable deadlines.
Monitored return on investment of online and social media marketing efforts.
Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Increased customer engagement through social media.
Maintained expert-level skills in digital platforms such as Google Ads and Facebook Ads platforms.
Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, placement bids and landing pages.
Designed and presented social media campaign ideas.
Stayed updated with latest marketing concepts and techniques.
Performed market analysis and researched latest trends.
Answered customer telephone calls promptly to avoid on-hold wait times.
Educated customers on promotions to enhance sales.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.