Jose Cajina
Boonton
Summary
Dedicated and hardworking professional with 20 years of experience at Servpro specializing in cleaning and restoration services. Experienced in handling a wide range of restoration projects, field operations, and customer service while maintaining high standards of quality and safety. Strong management and leadership background with experience training employees, supervising teams, and ensuring efficient daily operations. Reliable, organized, and skilled at working in fast paced environments.
Overview
26
26
years of professional experience
Work History
Shift Manager
Servpro of Teaneck/Englewood
Teaneck, NJ
08.2006 - Current
- Supervised daily operations to ensure adherence to safety and quality standards.
- Coordinated project timelines and resource allocation for effective team performance.
- Trained and mentored staff on industry best practices and company protocols.
- Implemented process improvements that enhanced operational efficiency and service delivery.
- Enforced compliance with regulatory requirements during all stages of service execution.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Technical Specialist
Kuiken Brothers
Midland Park, NJ
06.2004 - 02.2006
- Led troubleshooting initiatives to resolve technical issues, enhancing system reliability and performance.
- Developed and implemented training programs for staff on new technologies and systems.
- Conducted regular audits of technical processes to ensure compliance with industry standards.
- Collaborated with cross-functional teams to streamline workflows and improve operational efficiency.
Chef Assistant
Porchlight Grill Restraunt
Midland Park, NJ
05.2002 - 01.2004
Chef Assistant
Brickhouse Restaurant & Catering
Wyckoff, NJ
03.2000 - 04.2002
- Assisted in food preparation and plating for catering events, ensuring presentation met restaurant standards.
- Collaborated with chefs to develop daily specials, enhancing menu diversity and customer satisfaction.
- Maintained kitchen cleanliness and organization, adhering to health and safety regulations consistently.
- Streamlined inventory management processes, reducing waste through efficient stock rotation methods.
- Monitored food quality during service periods, ensuring consistency in taste and presentation across dishes.
- Assisted in menu planning by researching current culinary trends and customer preferences for seasonal offerings.
Education
BBA - Engineering
University of Engineering
Managua Nicaragua 11-1995
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Performance assessment
- Data entry
- Clear communication
- Public speaking
- Leadership development
- Work coordination
- Job skill building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Manager
Servpro of Teaneck/Englewood
08.2006 - Current
Technical Specialist
Kuiken Brothers
06.2004 - 02.2006
Chef Assistant
Porchlight Grill Restraunt
05.2002 - 01.2004
Chef Assistant
Brickhouse Restaurant & Catering
03.2000 - 04.2002
BBA - Engineering
University of Engineering