Jose Cantisano
Jersey City,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Manager
vini and lidi
Manhattan, NY
01.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Maintained adequate staffing to meet objectives within budget.
Associate Parts Professional
Candy Auto Group
Newark, NJ
07.2022 - 02.2024
- Identified customer parts requirements and determined availability of requested items.
- Liaised with vendors to order parts, negotiated pricing and delivery terms.
- Tracked shipments and monitored delivery times of ordered items.
- Collaborated with other departments to resolve issues related to defective parts or delayed shipments.
Assistant Store Manager
New City meat Market
Newark, NJ
08.2020 - 02.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Coordinated with vendors to secure product availability at competitive prices.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Maintained inventory by checking merchandise to determine levels.
General Manager
ktm import
03.2000 - 02.2015
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Developed service and sales strategies to improve retention and revenue.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
COLEGIO DE LA SALLE
06-1978
Skills
- Performance Management
- Operations Management
- Marketing
- Brand Management
Affiliations
- BIKE RIDE
- CINEMA
- READ
- FAMILY TRIP
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Manager
vini and lidi
01.2024 - Current
Associate Parts Professional
Candy Auto Group
07.2022 - 02.2024
Assistant Store Manager
New City meat Market
08.2020 - 02.2022
General Manager
ktm import
03.2000 - 02.2015
High School Diploma -
COLEGIO DE LA SALLE
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