Jose Rafael Chavez Ceron
Fort Worth,Texas
Summary
Dedicated Ramp Agent with hands-on experience in airline ground operations, including baggage handling and equipment operation. Strong focus on safety protocols while maintaining clear communication and teamwork in fast-paced environments. Committed to enhancing operational efficiency and passenger satisfaction.
Overview
8
8
years of professional experience
Work History
Ramp Agent
American Airlines
Dallas - Fort worth, Texas
10.2025 - Current
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Assisted in training new ramp agents on safety protocols and procedures.
- Implemented company policies regarding baggage handling and customer service.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
- Worked in various weather conditions to ensure continuous airport operations.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Ramp Agent
Envoy Airlines
Dallas, TX
03.2022 - Current
- Load and unload baggage, cargo, and freight in compliance with safety protocols.
- Transferred bags between connecting flights, ensuring timely and accurate routing.
- Operate ground service equipment including belt loaders, tugs, and carts.
- Maintained clear communication with crew members and dispatch, facilitating timely operations.
- Conducted equipment and ramp checks, verifying proper functioning and safety.
Inventory Control Auditor
NFI Industries
Fort Worth, TX
04.2020 - 03.2022
- Tracked and verified inventory using scanners and software systems to ensure accuracy in stock levels.
- Maintained accurate records to support efficient warehouse operations and facilitate inventory management.
- Ensured proper handling and shipping of materials, adhering to safety procedures to mitigate risk.
Onsite Leader
Automation Personnel Services
Fort Worth, TX
02.2019 - 06.2020
- Oversaw daily team operations to ensure efficiency and productivity. and provided daily support.
- Coordinated with management to align temp worker performance with client expectations onsite.
- Maintained safety inventory of equipment while supporting payroll processes.
Education
Bachelor - Jurisdiction Sciences
Universidad Salvadoreana Alberto Masferrer
El Salvador03-2016
High School Diploma -
Instituto Nacional Monseor Romero
El Salvador11-2007
Skills
- Baggage & Cargo handling
- Ground Support Equipment Operation
- Loading baggage
- Baggage routing
- Aircraft Marshaling & Guiding
- Ramp safety
- Safety compliance
- Effective communication
- Team coordination
- Problem Solving
- Attention to detail
- Dependability
- Customer support
Timeline
Ramp Agent
American Airlines
10.2025 - Current
Ramp Agent
Envoy Airlines
03.2022 - Current
Inventory Control Auditor
NFI Industries
04.2020 - 03.2022
Onsite Leader
Automation Personnel Services
02.2019 - 06.2020
Bachelor - Jurisdiction Sciences
Universidad Salvadoreana Alberto Masferrer
High School Diploma -
Instituto Nacional Monseor Romero