Tyrone Perry
Dorchester Center,MA
Summary
Seeking to join a company that can utilize as well as enhance my strengths and skills. While learning new proficiencies that I may use as I grow within the Company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
UNODE50 (ARS REI US)
Boston, MA
09.2021 - Current
- Achieve individual sales goals, and proactively perform against expectations.
- Contribute to the overall success of the boutique toward its goals.
- Responsible for creating an environment that ensures the highest degrees of client service.
- Build a strong base of clients and assist associates to build strong relationships.
- Network within the local market to increase brand awareness and desirability.
- Assist with client service issues.
- Ensure effective utilization of retail systems.
- Prioritize merchandise replenishment and visual directives to maximize volume drivers.
Non-emergency Medical Transport Driver
NEXTDOOR/KIBI TRANSPORT
Swansea, MA
05.2021 - 09.2021
- Picks up patients, operates Wheelchair Accessible Van, assists patients, completes reports
- Operates Wheelchair Accessible Van as needed for safe and comfortable patient transportation
- On arrival at medical facility, assists patients in exiting the van and reaching the proper offices or treatment areas.
- Provides first-aid or CPR if required during patient transport. Immediately notifies emergency staff and dispatcher if skilled assistance is required.
Accessioning Technician - Clia #22D2055652
BROAD INSTITUTE OF HARVARD AND MIT
Cambridge, MA
10.2020 - 09.2021
- Retrieval and data entry of samples for COVID-19 Diagnostic Testing
- Ensures data on Covid-19 Diagnostic Testing Samples are correctly matching the data within the Associated Record.
- Ensures data upon the COVID-19 Diagnostic Testing Samples are entered into the Laboratory Information Management Systems (LIMS).
Shift Leader
CAFFE NERO
Jamaica Plain, MA
11.2020 - 03.2021
- Build and develop team, contribute to daily operations
- Nurture and develop all team members to the fullest potential
- Ensure all team members are properly trained and develop everyday
- Communicate openly and honestly to all Caffe Nero team members
- Offer Friendly Service and Excellent Speed of Service and Queue Management
- Maximize top line sales and deliver on bottom line results
Customer Service Representative
TUFTS HEALTH PLAN MEDICARE PREFERRED
Watertown, MA
02.2019 - 07.2019
- Assist established members with benefits, navigate through plans
- Inbound call center speaking to established members (primarily individuals 65 years and older).
- Assist established members with their benefits through Tuft’s
- Perform data entry.
Barista
PRET A MANGER
Boston, MA
07.2017 - 01.2019
- Prepare beverages, maintain quality standards
- Company certified Barista and trainer of future baristas.
- Responsible for preparing daily selections prior to opening.
- Maintain quality of all beverages to company standards.
Cashier/crew Trainer
OTTO'S PIZZA PLACE
Cambridge, MA
05.2018 - 05.2018
- Take orders, train employees, stock items
- Accurately and efficiently take custom and personalized orders.
- Maintain an accurate cash draw.
- Train entry level employees in the company’s operational standards and procedures.
- Stock beverages and snack items for the store.
Naturopathic Nutritionist
RAINBOW'S END NATURAL FOODS
Las Vegas, NV
03.2014 - 03.2016
- Advise customers on natural supplements, order and maintain inventory
Sales Representative/style Consultant
ALDO GROUP
Las Vegas, NV
10.2014 - 03.2015
- Meet sales quotas, handle inventory
Store Associate
7-eleven Convenience Store
Las Ve, NV
2016 - 2016
- Operated cash registers to process cash and credit card transactions accurately.
- Process convenience store & gas sales via POS system.
- Rotated stock as needed to ensure freshness of product displayed on shelves.
- Performed price checks for customers' requested items using POS system.
Education
Diploma - Arts & Humanities
Jeremiah E. Burke High School
05.2005
Skills
- Computer Software Experience: DIAMOND & Market Prominence (Health Insurance Programs)
- Telecommunications 101 (Voice Repair Analyst) Certified
- Microsoft Office (Word, Excel, Power Point, Outlook)
- SFI
- Laboratory Chemical Hygiene Safety certified
- COI certified
- HIPAA & HIS certified
- FCOI Certified
- Biomedical Research Basics certified
- Bilingual (English & Spanish)
- Upselling
- Communication skills
- Phone etiquette
- Cashiering
- Sales
- Stocking
- POS
- Retail maths
- Customer service
- Retail sales
- Animal restraint
- Guest services
- Cash handling
- Shift management
- Cash register
- Mentoring
- Driving
- Social listening
- Laboratory information management systems
- Laboratory experience
- Teaching
- Merchandising
- Assistant Manager Experience
- Barista Experience
Certification
Driver's License
Assessments
- Medical receptionist skills, Proficient, 03/2023, Managing physician schedules and maintaining accurate patient records
- Attention to detail, Proficient, 10/2022, Identifying differences in materials, following instructions, and detecting details among distracting information
- Call center customer service, Proficient, 10/2022, Demonstrating customer service skills in a call center setting
- Supervisory skills: Motivating & assessing employees, Proficient, 10/2022, Motivating others to achieve objectives and identifying improvements or corrective actions
- Administrative assistant/receptionist, Proficient, 03/2023, Using basic scheduling and organizational skills in an office setting
- Retail customer service, Proficient, 10/2022, Responding to customer situations in a retail setting
- Scheduling, Proficient, 10/2022, Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Work style: Reliability, Proficient, 10/2022, Tendency to be reliable, dependable, and act with integrity at work
- Customer focus & orientation, Proficient, 10/2022, Responding to customer situations with sensitivity
- Delivery driver, Proficient, 10/2022, Interpreting instructions or signs and solving problems
Timeline
Assistant Manager
UNODE50 (ARS REI US)
09.2021 - Current
Non-emergency Medical Transport Driver
NEXTDOOR/KIBI TRANSPORT
05.2021 - 09.2021
Shift Leader
CAFFE NERO
11.2020 - 03.2021
Accessioning Technician - Clia #22D2055652
BROAD INSTITUTE OF HARVARD AND MIT
10.2020 - 09.2021
Customer Service Representative
TUFTS HEALTH PLAN MEDICARE PREFERRED
02.2019 - 07.2019
Cashier/crew Trainer
OTTO'S PIZZA PLACE
05.2018 - 05.2018
Barista
PRET A MANGER
07.2017 - 01.2019
Sales Representative/style Consultant
ALDO GROUP
10.2014 - 03.2015
Naturopathic Nutritionist
RAINBOW'S END NATURAL FOODS
03.2014 - 03.2016
Store Associate
7-eleven Convenience Store
2016 - 2016
Diploma - Arts & Humanities
Jeremiah E. Burke High School