Jose Crespo
Deltona,FL
Summary
Recognized for effective communication, meticulous attention to detail, and maintaining focus in high-pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
Convergint Technologies
Lake Mary, FL
12.2024 - Current
- - Conduct testing, inspection, and maintenance of fire alarm systems to ensure safety and code compliance.
- - Work with fire alarm panels, devices, and related life safety equipment.
- - Document test results accurately and report deficiencies or system issues.
- - Coordinate with team members and on-site contacts to complete jobs efficiently.
- - Follow strict safety procedures while working in occupied buildings and active job sites.
Customer Service Representative
Pro Tech Glass and Paint
Florida
04.2019 - Current
- - Handled a high volume of inbound calls and efficiently scheduled service appointments.
- - Communicated clearly with customers to provide updates and resolve service-related questions.
- - Coordinated with painters and field staff to support smooth job execution.
Front Desk Associate
Orlando Marriott Lake Mary
Lake Mary, FL
10.2022 - 03.2023
- - Provided professional customer service during guest check-ins and check-outs.
- - Answered a high volume of calls and assisted guests with questions, requests, and concerns.
- - Managed incoming deliveries and supported daily front desk operations.
- - Assisted with room assignments and availability while serving as room controller when needed.
Busser / Server
Santorini Greek Cuisine
DeLand, FL
06.2021 - 09.2022
- - Maintained cleanliness and organization in a fast-paced restaurant setting.
- - Supported servers by setting tables, clearing dishes, and assisting with takeout orders.
- - Helped ensure timely service and a positive guest experience.
Education
High School Diploma - undefined
University High School
Orange City, FL06.2021
Skills
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Facilitated effective communication strategies to enhance team collaboration
Assisted in managing multiple tasks simultaneously to support team objectives Collaborated with colleagues to prioritize workload and meet deadlines Contributed to project completion by maintaining focus on key deliverables
Assisted guests with inquiries and requests to enhance overall satisfaction Supported team members in delivering exceptional service during peak hours Maintained cleanliness and organization of guest areas to promote a welcoming environment
Executed fire alarm testing and inspection protocols to ensure compliance with safety regulations
Promoted safety awareness initiatives to enhance workplace safety culture
Executed food preparation processes to ensure timely service delivery
Assisted in serving food and beverages to customers Supported bussing tables to maintain cleanliness and organization Collaborated with team members to enhance customer satisfaction
Facilitated collaborative efforts among team members to achieve project goals
Certification
- ServSafe
- Driver’s License
Timeline
Fire Alarm Technician
Convergint Technologies
12.2024 - Current
Front Desk Associate
Orlando Marriott Lake Mary
10.2022 - 03.2023
Busser / Server
Santorini Greek Cuisine
06.2021 - 09.2022
Customer Service Representative
Pro Tech Glass and Paint
04.2019 - Current
High School Diploma - undefined
University High School