Jose Cruz
Enstructure
New Haven,CT
2
Languages
20
years of professional experience
Results-driven Assistant Manager experienced in team leadership, inventory management, and customer relations. Enhanced operational processes and team performance, driving efficiencies and high-quality service. Delivered operational improvements and elevated customer satisfaction through effective decision-making and employee scheduling.
Work History
Assitant Manager Bulk & Salt Operations
9 Years 8 Months- Managed inventory control systems, ensuring accuracy in stock levels and reducing discrepancies.
- Led team in implementing operational improvements, enhancing efficiency and workflow processes.
- Coordinated cross-departmental communication to streamline project execution and address challenges effectively.
- Developed training programs for new hires, fostering skill development and performance consistency.
- Oversaw scheduling operations, optimizing staff assignments to meet project demands and deadlines.
- Facilitated regular team meetings to discuss objectives, track progress, and reinforce accountability across projects.
Amazon Associate
1 Year- Trained and mentored new associates on best practices in inventory management.
- Coordinated daily workflow activities to meet shipping deadlines consistently.
- Implemented process improvements that reduced errors in package handling.
- Streamlined order fulfillment processes to enhance operational efficiency.
Store Manager
2 Years- Managed inventory levels, optimizing stock availability and reducing waste.
- Implemented new sales strategies, enhancing customer engagement and loyalty.
- Trained and mentored staff, fostering a collaborative team environment.
- Led daily operations, ensuring compliance with company policies and procedures.
- Developed employee schedules, balancing labor costs with operational needs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Restaurant Busser
3 Years- Assisted servers by promptly clearing tables and resetting for new guests.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Monitored stock levels of utensils and supplies, reporting shortages to management.
- Trained new bussers on restaurant policies and efficient workflows to improve service speed.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Assistant Store Manager
4 Years- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Developed scheduling plans to optimize staff allocation during peak hours.
- Implemented inventory management practices to reduce waste and improve stock availability.
Education
High School Diploma
Skills
Staff training and development
Inventory management
Employee scheduling
Team leadership
Client engagement
Inventory management
Staff development
Customer service
Money handling
Employee orientation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assitant Manager Bulk & Salt Operations
Enstructure
01.2017 - 09.2026Read More
Amazon Associate
Amazon
01.2016 - 01.2017Read More
Store Manager
Dunkin Donuts
01.2014 - 01.2016Read More
Restaurant Busser
Goodfellas Restaurant
01.2011 - 01.2014Read More
Assistant Store Manager
McDonald's
01.2007 - 01.2011Read More
Eli Whitney Tech
High School Diploma
Read More