Jose De La Rosa
Glendora,California
Summary
Seasoned Operations, Pest Control Manager and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
Rentokil (ISOTECH)
06.2004 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
High School Diploma -
John Muir High School
Pasadena, CASkills
- Staff Management
- Workflow Planning
- Systems Implementations
- Staff Training
- Project Development
- Contract Review and Recommendations
- High-Pressure Environments
- Mergers and Acquisitions Knowledge
- Policy and Procedure Implementation
- Contract Development
- Planned Equipment Constraints
- Process Improvement Strategies
- Project Management
- Cultural Awareness
- Solution Development
- Schedule Oversight
- Report Generation
- Employee Relations
- Team Leadership
- Planning and Implementation
- Operation Monitoring
- Staff Development
- Performance Monitoring and Evaluation
- Superb Time Management Skills
- Business Administration
- Project Planning
- Recruiting and Hiring
- Revenue Generation
- Regulatory Compliance
- Quality Assurance and Control
- Budgeting and Cost Control
- Customer Relationship Management
- Assignment Delegation
- Inventory Control
- Budget Development and Management
- Operations Oversight
- Client Relations
- Expense Reports
- Productivity Improvement
- Process Improvement
- Maintaining Compliance
- Employee Motivation
- Sales Promotion
- Management Training
- Management
- Negotiation
- Sales
- Leadership
Certification
- State Field Representative in general pest and termite
- QAL Category B
- California State live animal trapping license
- California State approved Africanized Bee control license
- ThermaPureHeat Certified Bedbug control
Timeline
Operations Manager
Rentokil (ISOTECH)
06.2004 - Current
High School Diploma -
John Muir High School
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