Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jose Diaz

Tucson,AZ

Summary

Dedicated professional with strong bilingual communication skills and a proven track record in customer service. Adept at multitasking and optimizing workflow during peak hours.

Overview

9
9
years of professional experience

Work History

Cook

St. Mary's Mexican Food Restauant
Tucson, AZ
06.2025 - 04.2026
  • Thrived in a fast-paced environment, collaborating with team members to mitigate setbacks.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Instructed new staff on food preparation methods and effective strategies for maintaining service efficiency during peak hours.

Customer Service Representative

RH Solutions
Agua Prieta
05.2023 - 07.2024
  • Facilitated data collection through the design and implementation of surveys.
  • Facilitated educational advancement by connecting individuals with online and on-campus institutions tailored to their specific interests.

Customer Service Representative

VXI Global Solutions
Tucson, AZ
08.2017 - 02.2019
  • Assisted customers via telephone by providing information on products and services. Processed orders and cancellations. Gathered details regarding customer complaints.
  • Completed forms for internal departments to facilitate account changes for clients and customers. Assisted in resolving issues by communicating discrepancies such as property damage, fraud, theft, and harassment allegations to appropriate teams.

Education

Tucson Magnet High School
05-2008

Skills

  • Customer service
  • Bilingual (English-Spanish)
  • Multitasking and organization
  • Efficient at acquiring new skills

Affiliations

President of an Oxford House.

Timeline

Cook

St. Mary's Mexican Food Restauant
06.2025 - 04.2026

Customer Service Representative

RH Solutions
05.2023 - 07.2024

Customer Service Representative

VXI Global Solutions
08.2017 - 02.2019

Tucson Magnet High School