Jose Duran

• Serviced residential HVAC systems throughout Stockton, Sacramento, and surrounding areas.
• Performed diagnostics, repairs, and full system replacements on heating and cooling equipment.
• Troubleshot compressors, blower motors, condenser fan motors, capacitors, contactors, control boards, inducer motors, and thermostats.
• Approximately 70% of work involved warranty-driven equipment upgrades for American Home Shield.
• Recommended and installed furnaces, air conditioners, evaporator coils, and complete system changeouts.
• Completed detailed warranty documentation and service reports.
• Recommended the Frontdoor Pro program to qualifying American Home Shield customers.
• Maintained strong customer communication and professional service standards.

• Diagnosed HVAC system issues using specialized tools and techniques.
• Performed routine maintenance on heating and cooling equipment to ensure optimal performance.
• Assisted customers with inquiries, providing timely and accurate information about services offered.
• Collaborated with team members to troubleshoot complex system failures effectively.
• Conducted safety checks and ensured compliance with industry regulations during service calls.
• Documented service reports detailing repairs, maintenance performed, and recommendations for clients.
• Trained new technicians on best practices for equipment handling and safety protocols.
• Inspected equipment to diagnose operational issues.
• Enhanced customer satisfaction through effective communication and problem-solving skills.

Residential HVAC Service & Sales Technician

Experienced in diagnosing, repairing, and maintaining residential heating and cooling systems. Hands-on experience with Bryant and Carrier equipment (company was a Bryant dealer).

Key Responsibilities:

• Troubleshooting and repairing air conditioners, compressors, condenser coils, AC refrigerant leaks, blower motors, and condenser fan motors.

• Replacing minor electrical components, including capacitors, contactors, transformers, and low-voltage wiring.

• Servicing heating system components such as control boards, gas valves, inducer moto tree rs, heat pumps, and dual-fuel systems (natural gas & electric).

• Performing minor heating electrical diagnostics and safety checks.

• Recommending upgrades and upselling new HVAC equipment based on system condition and customer needs.

• Selling and enrolling customers in maintenance plans.

• Providing professional repair options and upgrades for existing HVAC equipment.

Commercial, Industrial & Residential HVAC Service Technician

Performed service, repair, and preventive maintenance on HVAC systems across residential homes, commercial buildings, and industrial facilities. Worked in environments such as food-processing plants, dairies, agricultural facilities, cold-storage warehouses, and large commercial properties. Experience includes service work at major sites like Del Monte, Gallo, Foster Farms, and similar industrial facilities.

Responsibilities:

• Troubleshooting and repairing commercial and industrial HVAC systems, including split systems, package units, heat pumps, exhaust systems, and make-up air units.

• Performing maintenance and service on equipment located in processing plants, dairies, and cold-storage facilities.

• Diagnosing compressors, condenser coils, motors, electrical components, control boards, and refrigerant systems.

• Servicing residential and light commercial Carrier equipment (company was a Carrier dealer).

• Completing routine maintenance, safety checks, and operational inspections on industrial HVAC systems.

• Supporting emergency and on-call service rotations as needed.