My goal is to become associated with a company where I can use my Customer Service skills and gain further experience while enhancing the company’s productivity and reputation.
Overview
7
7
years of professional experience
Work History
Spanish Interpreter
Cyracom International
Las Cruces, NM
11.2021 - 03.2025
Provide fast and smooth over the phone Spanish interpretation to many different clients including banks, insurance companies, hotels and resorts, 911 but the majority of our calls our medical calls for Doctors offices, hospitals, emergency rooms etc.
Providing excellent customer service to both the client and Limited English speaking person on the phone
Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
Front desk receptionist and promoted to office administrator
Onin Staffing
Las Cruces And El Paso
12.2017 - 07.2019
Answered phones, greeted potential employees, helped them fill out applications, followed up with potential employees to see if they were still interested in any job opportunities
Once office administrator reviewed applications, interviewed potential employees and guided them through hiring process when hired.
Oversee overall office and still maintaining front desk receptionist duties as I was the only one in the office.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Education
Certified Medical Assistant -
Pinnacle Institute
Las Cruces, NM
G.E.D - High School Equivalency
DACC Community College
Las Cruces, NM
07.2025
Skills
Excellent written and oral communication skills
Fluent in both English and Spanish languages
Cash handling accuracy
Ability to remain calm while working under pressure or in a fast paced environment
Possess great attention to details
Capable of working independently and in a team environment
Positive interpersonal skills
Timeline
Spanish Interpreter
Cyracom International
11.2021 - 03.2025
Front desk receptionist and promoted to office administrator