Jose Fernandez
Moore,OK
Summary
Results-oriented professional with strong leadership skills in the food service industry. Known for enhancing team performance through effective training and performance management, ready to leverage expertise to improve operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Manager
Longhorn Steakhouse
Oklahoma City, OK
06.2020 - 03.2026
- Led team to exceed customer service expectations through effective training and performance management.
- Developed operational strategies that enhanced efficiency across kitchen and dining areas.
- Implemented inventory control measures, reducing food waste and optimizing stock levels.
- Streamlined scheduling processes, improving labor cost management and staff satisfaction.
- Conducted regular performance evaluations to ensure high standards of service and productivity.
- Fostered a positive work environment, mentoring staff to enhance skills and career growth.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Golden Corral Buffet and Grill
Oklahoma City, OK
08.2019 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Kitchen Staff Member
Golden Corral Buffet and Grill
Oklahoma City, OK
08.2017 - 08.2019
- Operated kitchen equipment, ensuring safety and efficiency standards were met.
- Collaborated with team members to streamline food preparation processes.
- Assisted in training new staff on kitchen protocols and procedures.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
Grossmont Highschool
El Cajon, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Task delegation
- Relationship building
- Staff development
Languages
Spanish
Native or Bilingual
Timeline
Manager
Longhorn Steakhouse
06.2020 - 03.2026
Manager
Golden Corral Buffet and Grill
08.2019 - 03.2020
Kitchen Staff Member
Golden Corral Buffet and Grill
08.2017 - 08.2019
High School Diploma -
Grossmont Highschool