Jose Fierros

• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Conducted regular reviews of operations and identified areas for improvement.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Evaluated staff performance and provided coaching to address inefficiencies.

"Detailed assignment"

• Utilized safety practices with no complaints or accidents.
• Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
• Delivered high-quality work by diligently following standard operating procedures.
• Communicated with customers to provide updates, gather information and resolve issues.
• Collaborated with other field technicians to resolve complex technical issues.
• Identified potential problems and prevented equipment failure through performing regular equipment inspections.
• Communicated with supervisor to report progress, discuss issues and seek guidance.

• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
• Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.