Jose Flores Garcia
Frederick,MD
Summary
Accomplished General Manager with a proven track record at McDonald's, enhancing operational efficiency and employee satisfaction. Expert in leadership and operations management, I've successfully driven sales growth and profitability. Skilled in team building and problem resolution, I excel in creating productive work environments and fostering strong client relationships.
Overview
11
11
years of professional experience
Work History
General Manager
McDonald's
08.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, hiring, ordering and organization.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with employee, clients, and partners to ensure long-term success and loyalty.
Manager
McDonald's
06.2013 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Frederick High School
Frederick, MD05.2010
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Timeline
General Manager
McDonald's
08.2018 - Current
Manager
McDonald's
06.2013 - Current
High School Diploma -
Frederick High School