Jose Gamboa
Nuevo,CA
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walmart
Perris, CA
02.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Warehouse Worker
UPS
Riverside, CA
11.2023 - 01.2024
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Ensured safety protocols were followed at all times while operating machinery.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Andys X-Press Wash
Fernando
Menifee, CA
06.2022 - 01.2023
- Greeted customers and answered questions regarding services offered.
- Assisted customers with selection of car wash packages and add-on services.
- Inspected vehicles for damage prior to washing.
- Operated cash register to process customer payments.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Maintained vacuums, pressure washers and [Type] equipment for car wash and self-service areas.
Education
Some College (No Degree) - Criminal Justice
La Sierra University
Riverside, CASkills
- Inbound and Outbound Calling
- Consultative Sales
- Report Generation
- Information Security
- Active Listening
- Positive and Professional
- Multi-Task Management
Languages
Spanish
Professional
Timeline
Customer Service Representative
Walmart
02.2024 - Current
Warehouse Worker
UPS
11.2023 - 01.2024
Andys X-Press Wash
Fernando
06.2022 - 01.2023
Some College (No Degree) - Criminal Justice
La Sierra University