Detail-oriented office manager and administration professional with several years of experience in overseeing a wide variety of essential functions in a bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
7
7
years of professional experience
Work History
Office Manager
Ultra Patios
Las Vegas
02.2022 - Current
Resolve customer inquiries in a timely manner while maintaining positive relationships with clients.
Track invoices and payments to ensure the accuracy of accounts receivable and payable information.
Answer phone calls, respond to emails, and route mail.
Creates spreadsheets in Excel to track data, such as site-specific notes, project details, and scope of work.
Provide administrative support to the management team.
Supervise staff members, organize schedules, and delegate tasks.
Process payroll accurately ensuring all employees are paid on time.
Perform general bookkeeping duties such as reconciling bank statements and payment to all external vendors.
Administrative Assistant II
College of Southern Nevada
09.2018 - 01.2022
Compiled data from various sources into organized reports for review by management team.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Scheduled appointments between clients and customers and internal staff members.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Facilitated communication between different departments within the organization.
Managed database systems containing customer contact information.
Processed invoices for payment using accounting software application