Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Garza

Houston,TX

Summary

Highly-skilled Executive Director Of Operations with experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.

Overview

7
7
years of professional experience

Work History

Executive Director of Operations

Chick-fil-A
11.2017 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed and motivated employees to be productive and engaged in work.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Assisted with new hire processing and existing training programs.
  • Collaborated with team to identify sales trends and implemented initiatives to enhance revenue.

Concession Stand Worker

Cinemark
07.2016 - 11.2017
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.

Education

High School Diploma -

Macarthur High School
Houston, TX
06.2018

Skills

  • Responsible
  • Empathetic
  • Accountable
  • Driven
  • Creative
  • Outgoing
  • Leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Executive Director of Operations

Chick-fil-A
11.2017 - Current

Concession Stand Worker

Cinemark
07.2016 - 11.2017

High School Diploma -

Macarthur High School

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Jose Garza