Jose Gastelum
Chula Vista,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Armani Exchange
7007 Friars Road, Suite 244, 92108, San Diego
12.2023 - Current
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
Go Kart Track Operator
Speed Circuit
881 District Pl, Chula Vista, CA 91914
07.2022 - 02.2023
- Maximized operational efficiency through proactive equipment maintenance scheduling.
- Supported team members during peak times or absences, ensuring seamless coverage of track operator responsibilities.
- Maintained excellent communication with team members, ensuring a smooth flow of information and coordination.
- Repaired damaged track parts and welded new components to existing parts.
Receptionist
The Gent’s And Corner Haircut And Shave
2015 Birch Rd #1105, Chula Vista,Ca 91915
02.2022 - 07.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled assignments independently with good judgement and critical thinking skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Warehouse Worker
Amazon
6971 Otay Mesa Rd, San Diego, CA 92154
08.2021 - 12.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Lot Associate
Home Depot
1320 Eastlake Pkwy, Chula Vista, CA 91915
07.2020 - 01.2021
- Promoted a safe working environment by adhering to safety protocols and guidelines at all times.
- Performed tasks and errands in store to support supervisor.
- Cleaned parking lot to provide clean and orderly environment.
- Maintained a clean, organized lot area to enhance safety and efficiency.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
Food Waiter
La Mesa Bistro & Bakery
8697 La Mesa Blvd, La Mesa, CA 91942
02.2020 - 07.2020
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
- Assisted in menu development, contributing suggestions for new dishes and seasonal offerings.
Education
High School Diploma -
Eastlake High School
Chula Vista, CA06.2020
Skills
- Conflict Resolution
- Policy and Procedure Adherence
- Store Policies and Procedures
- Cash Register Operation
- Computer Proficiency
- Purchase order verification
- Sorting and Labeling
- Logistics
- Suggestive Selling
- Customer Service
Timeline
Sales Associate
Armani Exchange
12.2023 - Current
Go Kart Track Operator
Speed Circuit
07.2022 - 02.2023
Receptionist
The Gent’s And Corner Haircut And Shave
02.2022 - 07.2022
Warehouse Worker
Amazon
08.2021 - 12.2021
Lot Associate
Home Depot
07.2020 - 01.2021
Food Waiter
La Mesa Bistro & Bakery
02.2020 - 07.2020
High School Diploma -
Eastlake High School