Jose Gomez
Osceola,IN
Summary
Highly motivated professional with 7 years of entrepreneurial experience. Skillfully creates and maintains professional and loyal relationships with co-workers,and clients while managing my own bodyshop. Comfortable working independently as a leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Body Shop Owner
Jr's Body Shop
Osceola, IN
01.2017 - Current
- Prepped vehicles before painting, removing parta or restoring.
- Taking the necessary steps to complete a job from start to finish, whether it be a small job or a big one.
- Quality work, Always!
- Oversaw ordering of parts and supplies needed to complete jobs in a timely manner.
- Conferred with customers to understand needs and finalize purchase orders.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed pricing strategy and set competitive rates for services such as car repairs, painting, and detailing.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided estimates for repair costs based on information provided by customers or technicians.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Kept up-to-date on regulatory changes affecting business operations.
- Resolved issues quickly through meticulous research and quick decision-making.
- Resolved customer complaints regarding quality of service or products provided in a timely manner.
- Managed financial aspects of running the body shop including payroll processing and budgeting.
- Explained repair procedures to customers before beginning work on their vehicles.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Created detailed invoices for customers outlining cost of labor, parts, taxes.
Education
GED -
Memorial High School
Elkhart, IN06-2004
Skills
- Strategic Planning
- Business Planning
- Customer Service
- Quality Assurance
- Consulting
- Driven and Determined
- Performance Improvement
- Attention to Detail
- Issue Resolution
- Public Speaking
- Customer Relations
- Negotiation
Languages
Spanish
Native/ Bilingual
Affiliations
I like a challenge. I always try my best at everything I do, I give it my all, just as I do with my family and that is very important to me.
References
References available upon request.
Timeline
Body Shop Owner
Jr's Body Shop
01.2017 - Current
GED -
Memorial High School
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