Jose Gonzalez
Long Beach,CA
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
22
22
years of professional experience
2001
2001
years of post-secondary education
Work History
Overnight academy trainer( starting management)
Walmart
Torrance, CA
07.2017 - Current
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates and sales.
- Scanned shelves and product cases to locate outdated items.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Developed training programs for new associates across various departments.
- Conducted regular assessments to evaluate training effectiveness and associate performance.
- Collaborated with management to identify training needs and improvement areas.
- Implemented safety protocols and best practices during training sessions.
- Mentored junior trainers, providing guidance on effective teaching methods.
- Provided feedback and support to associates during hands-on training exercises.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Supervised daily maintenance operations to ensure facility functionality.
- Coordinated repair schedules and preventive maintenance plans effectively.
- Managed maintenance staff, providing guidance and training as needed.
- Inspected equipment and systems for safety compliance and efficiency.
- Developed inventory lists for maintenance supplies and tools.
- Implemented safety protocols to protect staff during maintenance tasks.
- Assisted in offloading cargo from tankers as needed using appropriate lifting equipment such as cranes or forklifts.
- Assisted with loading and unloading of raw materials onto production lines using forklifts or other heavy lifting equipment when necessary.
- Loaded and unloaded cargo onto trucks using hoists and other lifting equipment.
- Assisted in unloading trucks with heavy lifting equipment.
E-Commerce Agent
Edelbrock Group
Torrance, CA
07.2019 - 01.2022
- Assisting customer online and phone orders, and company inquiries.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the department.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on racing products and services.
Assistant Manager
Autozone
Lomita, CA
02.2004 - 06.2019
- Overall store operating duties. open and closing operating procedures.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Diploma - Arts
Long Beach polytechnic H.S.
Long Beach, CAArts and automobile studies
Long Beach city college
Long Beach, CASkills
- Leadership
- Customer service
- Computer literacy
- Time management
- Bilingual
- Supervising experience
Timeline
E-Commerce Agent
Edelbrock Group
07.2019 - 01.2022
Overnight academy trainer( starting management)
Walmart
07.2017 - Current
Assistant Manager
Autozone
02.2004 - 06.2019
Diploma - Arts
Long Beach polytechnic H.S.
Arts and automobile studies
Long Beach city college