Jose Guada
Lake Placid,FL
Summary
Experienced and Diligent Delivery Driver with 25 years of experience with CDL Class A & B license and multiple endorsements. Clean-cut appearance and exceptional people skills with commitment to honest communication and punctual work.
Overview
25
25
years of professional experience
Work History
Delivery/Route Driver Class B
Genesis Logistics
04.2023 - Current
- Logged mileage, stops, orders and carton counts for each route.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Decreased customer dissatisfaction [Number]% by providing on-time or ahead of schedule delivery.
- Delivered orders to customers to drive full satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Developed strong customer base through efficient and reliable service.
Part-Time Pre Loader
UPS
02.2021 - 03.2023
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Delivery Truck Driver Class A & B
Gulf Coast Supply & Manufacturing
02.2018 - 01.2021
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Unloaded packages from delivery truck for delivery to customers, taking care to prevent damage to merchandise and goods.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Ran routes of up to 400 miles per day to efficiently deliver 6+ orders.
- Coordinated accurate paperwork and collected payments from customers to meet financial objectives.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Route/Class A & B Delivery Driver
UPS
02.2004 - 02.2018
- Inspected vehicle daily and reported issues to schedule maintenance and repairs.
- Drove delivery truck or van to transport orders.
- Logged package delivery time in system for proof of delivery and to close orders.
- Requested signatures or followed touch-free delivery procedures.
- Carried items weighing up to 150 pounds from vehicle to customer building location.
- Delivered high level of service and support to each customer, paving way for future business opportunities.
School Bus Driver Class B W/Passenger
STA
08.2002 - 08.2003
- Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
- Obeyed all DOT rules and regulations in addition to local laws and stipulations.
- Maintained timely adherence to schedules and safety protocols.
- Obeyed traffic laws, and follow established traffic and transportation procedures
- Assisted disabled passengers in boarding and exiting bus.
Route/Class B Delivery Driver
Empire Seafood
01.1999 - 11.2001
- Verified sales orders before loading and unloading merchandise.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Located and selected merchandise to verify against delivery sheet specifications.
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Miami Springs Senior High School
Miami Springs, FL5 1993
Associate of Arts - Communication/Broadcasting
Barry University
Miami, FL5 1996
Vocational Specialist Certificate - CDL Truck Driving Owner & Operator
Miami Lakes Educational Center And Technical College
Hialeah, FL5 1998
Skills
- CDL Class A & B with P/T/H
- Commercial Material Transportation
- Punctual, dependable & reliable
- Time Management Skill
- Pallet jack & hand truck operation
- Cargo handling
- Customer Service Skill
- Courteous & polite demeanor
Timeline
Delivery/Route Driver Class B
Genesis Logistics
04.2023 - Current
Part-Time Pre Loader
UPS
02.2021 - 03.2023
Delivery Truck Driver Class A & B
Gulf Coast Supply & Manufacturing
02.2018 - 01.2021
Route/Class A & B Delivery Driver
UPS
02.2004 - 02.2018
School Bus Driver Class B W/Passenger
STA
08.2002 - 08.2003
Route/Class B Delivery Driver
Empire Seafood
01.1999 - 11.2001
High School Diploma -
Miami Springs Senior High School
Associate of Arts - Communication/Broadcasting
Barry University
Vocational Specialist Certificate - CDL Truck Driving Owner & Operator
Miami Lakes Educational Center And Technical College