Jose Hernandez
Amazon QXX6 , Amazon MDW4
Joliet ,IL
2
Languages
2027
years of professional experience
Dynamic Learning Ambassador at Amazon QXX6, adept at enhancing operational efficiency through innovative training programs and strategic problem-solving. Proven ability to foster teamwork and collaboration, resulting in improved employee performance and reduced turnover. Skilled in safety awareness and maintaining a clean, organized workspace, driving a culture of continuous improvement.
Work History
Learning Ambassador
2 Months- Supported daily operational tasks, ensuring compliance with safety protocols and efficiency standards.
- Collaborated with team members to streamline processes, enhancing workflow efficiency within the facility.
- Participating in continuous improvement initiatives such as process audits and operational excellence projects.
- Conducting start up meetings (stand up), sharing safety reminders, shift goals, and productivity Expectations.
- Communicating with Area Managers, Outbound, Inbound Learning , Safety, and other departments to maintain work flow.
- Training new employees and cross training existing associates on dock processes.
- Coaching associates on safety, quality, productivity ,and standard operating procedures (SOPs)
- Adjusting staffing throught the shift based on inbound volume and operational priorities.
- Monitoring employees and coordinating the process to keep work flowing efficiently.
- Developed and implemented training materials to enhance knowledge retention and learner engagement.
- Collaborated with cross-functional teams to assess training needs and align programs with organizational goals.
- Provided one-on-one support to learners, fostering an inclusive environment for skill development.
- Analyzed learning outcomes data to identify trends and inform future training initiatives.
- Coordinated logistics for training sessions, optimizing resource allocation and participant experience.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with students and parents.
- Facilitated engaging learning experiences for diverse audiences through interactive workshops and presentations.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
- Enhanced learning experience of new employees by developing and delivering comprehensive training modules.
- Enhanced interdepartmental communication skills through targeted workshops, improving project outcomes.
- Fostered culture of continuous improvement, leading workshops on innovative teaching methods.
- Pioneered recognition program for outstanding employee development achievements, motivating team to excel in their learning journeys.
- Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
- Championed adoption of mobile learning tools, facilitating on-the-go training opportunities.
- Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
- Organized company-wide seminars on emerging industry trends, keeping team ahead of curve.
Inbound Stower
- Efficiently sorted and organized incoming packages for optimal storage solutions.
- Maintained cleanliness and safety standards in work area to enhance efficiency.
- Assisted in training new employees on best practices for stowing processes.
- Implemented improvements in stowing techniques to increase productivity rates.
- Participated in team meetings to discuss workflow enhancements and operational challenges.
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
- Strengthened overall warehouse operations by actively participating in continuous improvement initiatives and sharing constructive feedback with management.
- Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.
- Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
- Maintained high standards of cleanliness in the warehouse, promoting overall operational efficiency.
- Enhanced team efficiency through consistent communication and collaboration with fellow stowers and supervisors.
- Contributed to a positive workplace culture by fostering strong relationships with coworkers and management.
- Assisted in training new employees on proper stowing techniques, ensuring consistency across the team.
- Safely stacked items to maximize space within acceptable safety limits.
- Maintained clean and organized workspaces to uphold safety standards.
Problem Solver
10 Months- Developed solutions to operational challenges, enhancing workflow efficiency.
- Implemented best practices for inventory management, reducing discrepancies.
- Analyzed data trends to inform decision-making and improve service levels.
- Collaborated with team members to identify and resolve process bottlenecks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Organized team-building activities to strengthen collaboration and problem-solving skills.
- Developed comprehensive training program on advanced problem-solving methods, elevating team expertise.
- Enhanced team productivity by streamlining workflow processes.
Inbound and Outbound
1 Year 3 Months- Operated warehouse equipment to efficiently receive and process incoming inventory.
- Stowed, picked and shipped customer orders accurately within set timelines.
- Conducted quality checks to ensure product standards met Amazon guidelines.
- Maintained organized workstations for optimal workflow and safety compliance.
- Assisted in training new associates on operational best practices and safety protocols.
- Implemented process improvements that enhanced order fulfillment efficiency.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency.
- Minimized errors in shipment preparation through thorough quality checks before dispatching goods.
- Reduced product damage by implementing proper storage techniques and handling procedures.
- Achieved timely order fulfillment by coordinating efforts among picking, packing, staging, loading, labeling tasks based on priority deadlines.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Balanced loads and secured items for safe and damage-free transport to destinations.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
Safety Associate
- Assisted in conducting safety audits and inspections to identify potential hazards.
- Maintained accurate records of safety incidents and investigations for compliance purposes.
- Monitored workplace conditions to ensure adherence to safety regulations and standards.
- Facilitated communication between management and staff regarding safety concerns and initiatives.
- Evaluated effectiveness of safety programs; recommended improvements based on findings.
- Collaborated with teams to implement corrective actions for identified safety issues.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Collaborated with management to develop policies for a safe work environment, resulting in fewer incidents.
- Investigated accidents thoroughly, identifying root causes and implementing corrective actions to prevent recurrence.
- Conducted risk assessments for various projects, ensuring all safety measures were in place before commencement.
- Administered first aid treatment when required while maintaining proper documentation of each incident.
- Developed effective working relationships with employees at all levels within the organization, fostering a culture of safety consciousness across teams.
- Devised and monitored safety performance metrics to assess and improve safety performance.
- Researched and devised new safety initiatives and strategies to improve safety performance.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Led employee training on safe usage of equipment.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Mentored and managed team of safety specialists and enforced safety protocols among associates.
- Participated in safety meetings by answering questions from staff members.
- Reduced accident rates by implementing safety protocols and providing training to employees.
ICQA Associate
- Conducted inventory audits to ensure stock accuracy and compliance with company standards.
- Utilized warehouse management systems to track and manage inventory levels effectively.
- Identified discrepancies in inventory records, initiating corrective measures promptly.
- Monitored equipment functionality, reporting issues to maintain a safe working environment.
- Contributed to process improvement initiatives, leading to more effective inventory control measures within the facility.
- Improved inventory accuracy by conducting regular audits and addressing discrepancies efficiently.
- Assisted in developing standard operating procedures for improved consistency across all ICQA processes.
- Conducted periodical cycle counts to prevent potential inventory issues.
- Maintained a high level of attention to detail, ensuring thoroughness and accuracy in all aspects of the ICQA role.
- Developed and implemented procedures to meet product quality standards.
- Reported problems and concerns to management.
Education
No Degree
Skills
Adaptive learning
Peer mentoring
Learning styles
Collaborative learning
Strong communication
Safety awareness
Ability to multitask in a fast paced warehouse environment
Ability to interpret operational metrics
Problem solving and decision making
Maintaining a clean
organized
and safe dock area following 5S standards.
Teamwork and collaboration
Public speaking
Critical thinking
Reliability
Organizational skills
Self motivation
Coaching and development
Professionalism
Strategic planning
Work coordination
Communication strategies
Staff development
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Learning Ambassador
Amazon QXX6
06.2026 - CurrentRead More
Problem Solver
Amazon QXX6
10.2025 - CurrentRead More
Inbound and Outbound
Amazon
05.2025 - CurrentRead More
Inbound Stower
Amazon QXX6
2026 - CurrentRead More
Safety Associate
Amazon QXX6
2025 - CurrentRead More
ICQA Associate
Amazon QXX6 , Amazon MDW4
2022 - CurrentRead More
Joliet Central High School
No Degree
Read More