Jose Hinojos
Hobbs,NM
Summary
Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Route Service Manager
UniFirst
Hobbs, NM
01.2006 - Current
- Developed and implemented route sales plans to meet customer needs.
- Supervised a team of drivers responsible for daily route operations.
- Trained drivers in safety procedures, customer service protocols and other operational tasks.
- Resolved customer complaints or escalated them as necessary.
- Developed and implemented strategies to improve customer service and satisfaction.
- Evaluated the performance of each driver on a regular basis and provided feedback when needed.
- Ensured compliance with all company policies, procedures and regulations relating to routes.
- Facilitated regular meetings with drivers to discuss successes, challenges and opportunities for improvement.
- Negotiated contracts with vendors for best prices on products used in routes.
- Monitored route performance, analyzed results and developed strategies to improve service.
- Communicated regularly with customers to ensure satisfaction with services provided.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Implemented and planned warehouse safety and security programs and activities.
- Maintained accurate records of driver activities including time cards, mileage logs.
Pipe Roller
Capstar Drilling
Odessa, TX
06.2004 - 12.2005
- Conducted routine maintenance on roller equipment, such as changing filters and lubricating parts.
- Inspected rollers for signs of wear or damage and replaced parts as needed.
- Ensured that all safety regulations were followed while operating rolling equipment.
- Resolved any mechanical issues with roller equipment in a timely manner.
- Assisted with training new employees in proper use of rolling machinery.
- Maintained equipment and roller by performing safety checks and troubleshooting malfunctions.
- Safely and carefully operated rollers and other equipment.
- Checked fuel supplies at sites to verify adequate availability.
Maintenance Crew Member
City Of Hobbs
Hobbs, NM
06.1997 - 06.2004
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Installed new equipment according to manufacturer's instructions.
- Cut grass around the perimeter of the building using a lawn mower.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Provided technical support to other crew members when needed.
- Assisted with installation of new equipment when necessary.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Collaborated with team members to assess equipment performance needs.
- Maintained outdoor areas, including landscaping and parking lot repairs.
- Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Trained new maintenance staff on procedures and safety protocols.
- Implemented troubleshooting techniques to resolve issue.
- Performed routine maintenance by inspecting drives, motors or belts.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Repaired machines, equipment or structures using tools or equipment.
Education
High School Diploma -
Hobbs High School
Hobbs, NM05-1997
Skills
- Vehicle Maintenance
- Fleet Management
- Schedule Management
- Customer Consultation
- Staff Training
- Vehicle Inspection
- Materials Management
- Incident Reporting
- Staff Management
- Forklift Operation
- Equipment Inspection
- Project Management
- Part Repairs and Replacement
- Purchasing management
- Heavy Lifting
- Time management abilities
- Route Optimization
- Equipment Maintenance
- Documentation
- Workforce Management
- Vendor Management
- Vehicle Cleaning and Maintenance
- Self Motivation
Accomplishments
Employee of the year twice
Languages
Spanish
Limited
Certification
CPR Certified
Forklift Certified
Timeline
Route Service Manager
UniFirst
01.2006 - Current
Pipe Roller
Capstar Drilling
06.2004 - 12.2005
Maintenance Crew Member
City Of Hobbs
06.1997 - 06.2004
High School Diploma -
Hobbs High School