Jose Angel Juarez
San Antonio,TX
Overview
18
18
years of professional experience
Work History
Supervisory Legal Administrative Specialist (Court Administrator)
Department of Justice
San Antonio, TX
07.2017 - Current
- APPLY POLICIES AND REGULATIONS TO COMPANY OPERATIONS: Serve as a Senior Level expert and advisor for 35 Judges, 60 Legal Clerks, and 12 Attorney Advisors ensuring affirmative employment actions are conducted and followed; lead employees in the resolution of problems related to employee relations, benefits and company policies. Manage and direct the non-judicial operations and administrative functions of San Antonio and Chicago Immigration Courts encompassing multiple divisions with complex and diverse services. Responsible for interpreting and applying Human Resource laws, regulations, concepts, principles, and practices related to identifying, attracting, and selecting individuals and placing them into positions to address changing organizational needs. Provided leadership, coordination, and guidance in areas that include policies and procedures, finance and budget, human resources, information technology, space and facilities, security, public information, legal affairs, court management and research, statistical analysis and reporting, maintenance of official records, and monitoring and evaluation of court operations.
- COURT OPERATIONS: Monitored case intake and tracking for non-detained, detained, and juvenile immigration cases using an automated case management system (CASE). Managed resources needed to conduct administrative and docket management and to promote the efficiency of case flow by establishing dedicated dockets for all special situation cases to include unaccompanied minor cases and family units, by setting up detained and non-detained juvenile dockets and FERM dockets for the families. Managed case files to ensure availability and reliability of information needed to respond to requests for information from courts, attorneys, and the public. Oversaw a staff of over 50 personnel responsible for filing and tracking appeals and motions to ensure cases were processed in accordance with legal and administrative requirements. Communicated constantly with information technology (IT) staff to implement updates and new implementations to automated case management systems in compliance with changes in law and/or policy. Fostered cooperative working relationships with court officials, staff attorneys, and legal support staff. Oversaw the implementation of new policies and procedures for case processing between court and legal staff. Advised senior managers and/or leadership on emerging requirements and critical issues related to case management and court operations and assisted in planning administrative case management operations. Balanced the workload of a case management staff or team with consideration for competing priorities and firm deadlines. Evaluated work products of employees to determine individual developmental and training needs. Developed case management policies and procedures for using the most efficient practices and systems to reach organizational goals. Evaluated case management issues in order to develop possible solutions and/or remedial actions.
- PROFESSIONAL COMMUNICATION AND LEADERSHIP: Oversaw short and long term plans to process over 25,000 Freedom of Information Act (FOIA) and Board of Immigrations Appeals requests annually with zero deficiencies. Directed the 19 Judges, 50 Legal Clerks, and 5 Attorney Advisors by communicating the court operating requirements and court protocols leading to 95% of all case files being reviewed to be successfully adjudicated. Explained contract parameters, memorandums of agreement, and Executive Office of Immigration Review directives, policies, rules, and regulations pertinent to Department of Justice with the staff. Maintained oversight of 17 court rooms ensuring daily support and supply requirements were met. Assigned Contractors where support was needed by the Judges. Assessed court-docketing trends to ensure expeditious adjudication of priority work without adverse impact on staff or respondents. Implemented solutions to controversial problems and actions of a precedent-setting nature, to include coordination with contracting representatives and Department of Justice. Monitored court activities to ensure support requirements were met and took immediate action to remedy any shortcomings. Consolidated performance feedback of support activities providing routing reporting to Executive Office of Immigration Review Headquarters.
- MANAGED AND COORDINATED PERSONNEL ACTIONS: Communicated needs of organizational elements with contractors, servicing personnel offices, and other offices in filling court positions. Identified and coordinated all operational support requests and requirements to facilitate improved effectiveness of support services for the court. Provided troubleshooting support by analyzing, reviewing, and interpreting information provided by judges and legal assistants.
Medical Service Officer
United States Army Institute of Surgical Research
Fort Sam Houston, TX
06.2008 - 12.2016
- APPLY HUMAN RESOURCES POLICIES AND REGULATIONS TO COMPANY OPERATIONS: Served as the Military Classification System Change Manager for a company comprised of 720 Military and Civilian personnel. Advised managers on the fundamental legal and regulatory provisions of affirmative employment programs. (Conflict management and resolution, legal issues, attendance, disciplinary) Set recruitment goals in concert with subordinate organizational units by holding monthly meetings to discuss each unit's shortcomings. Responsible for interpreting and applying Federal Human Resource laws, regulations, concepts, principles, and practices related to identifying, attracting, and selecting individuals and placing them into positions to address changing organizational needs. Developed policy and procedures for accepting and processing proposed changes to the Military Classification System and recommended innovative approaches and strategies to resolve the most difficult problems associated.
- COORDINATED COMMAND WIDE RECRUITMENT AND TALENT MANAGEMENT PLACEMENT STRATEGIES: Analyzed problems, consulted with managers, provided technical advice and assistance to management personnel and recommended approaches for improved processes and improvements on a variety of difficult and complex personnel issues or problems concerning all phases of recruitment and placement that remained unresolved. Communicated with subordinates to determine manning requirements throughout the Medical Treatment Facility daily. Selected and recommended 15 internal personnel for placement into certain details, duties, or assignments based on the individuals' skills, abilities, and competencies fill positions. Built a set of 5 continuity portfolios to ensure other staff members were provided information to address questions and problems about recruitment and placement.
- ADVISED DECISION MAKERS AND MANAGED PERSONNEL ACTIONS: Coordinated, prepared, and briefed the Chief of Staff quarterly to provide management and employees with information that is current, accurate and consistent with applicable directives and procedures. Provided appropriate equal employment advice and guidance to managers and employees by providing quarterly training and improving the Company Affirmative Action compliance from 75% to 95%. Advised management on controversial or complex personnel actions and advise on recruitment, placement and affirmative employment activities by conducting Officer Professional Development/ Non-Commissioned Officer Professional Development (OPD/NCODP) sessions monthly for over 85 Officers and 100 Non-Commissioned Officers in the Company. Proofread over 500 personnel actions, to include Awards, pay inquiries, NCOERs, and OERs, before being submitted for approval. Conducted over 60 Staff Assistance Visits (SAV) to identify any discrepancies within individual departments and briefed the finding to the Medical Treatment Facility (MTF) Commander and his leadership team. Coordinated assigned functions with managers and supervisors to discuss work-related changes affecting their sections, gathered, reviewed, and analyzed facts, drew conclusions from the information gathered, and communicated information clearly, orally and in writing to each section.
- DEVELOPED AND IMPLEMENTED STANDARD OPERATING PROCEDURES: Developed and established criteria to evaluate and analyze military classification problems, conditions, and administrative practices through standard operating procedures. Revised, or updated policies and procedures pertaining to the developmental work assignments in compliance with Commander's instructions. Collaborated with other Unit's personnel offices to ensure standard interpretation and application of policies, rules, and regulations pertinent to placement and recruitment of Soldier and civilian personnel. Led or assisted in over 35 special initiatives, studies and/ or projects, to improve the use of civilian human resources, solve problems, or enhance program effectiveness with 100 % approval rating. Provided presentations such as briefings, training sessions, consultations, orientations, and discussions with managers, employees, and co-workers. Provided advisory services to employees and management on personnel issues; and interpreted, explained and implemented personnel regulations and processes by preparing written correspondence and other documents that assisted in implementation.
Timeline
Supervisory Legal Administrative Specialist (Court Administrator)
Department of Justice
07.2017 - Current
Medical Service Officer
United States Army Institute of Surgical Research
06.2008 - 12.2016