Jose Lim
San Diego
Summary
Dynamic professional with a proven track record at Asian Gourmet Sushi Buffet, excelling in customer service and team collaboration. Adept at multitasking and effective time management, enhancing guest experiences by optimizing seating strategies and managing high-pressure situations. Successfully improved dining flow by 20% during peak hours, ensuring seamless operations and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host and Busboy
Asian Gourmet Sushi Buffet
05.2022 - 07.2024
- Greeted and seated guests in a timely manner, ensuring positive first impressions.
- Monitored activity, adjusting seating strategies during peak hours for optimal flow.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Assisted servers by relaying guest requests promptly, enhancing overall dining experience.
Education
Bachelor of Arts - Urban Studies
San Diego State University
San Diego, CA05-2028
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
SDSU Student Academic Applications of AI (AAAI) Micro-credential (Level 1):
https://www.credly.com/badges/5dd7b126-9688-4a7f-9c5f-cdae5e73f38b/public_url
Timeline
Host and Busboy
Asian Gourmet Sushi Buffet
05.2022 - 07.2024
Bachelor of Arts - Urban Studies
San Diego State University