Overview
Work History
Education
Skills
Timeline
Generic

Jose Lopez

Mercedes,TX

Overview

2
2
years of professional experience

Work History

Juvenile Supervision Officer

Judge Mario E. Ramirez, Jr. Juvenile Justice Center
10.2023 - Current
  • Provided crisis intervention when necessary, employing de-escalation techniques to maintain a safe environment within the residents and myself.
  • Conducted intake assessments on new residents, gathering important information for proper placement within the facility.
  • Managed resident progress effectively by maintaining current knowledge on their court status and overall progress towards goals.
  • Used strong analytical and problem-solving skills to develop solutions for challenging situations.
  • Utilized the department software (JCMS) for recurring changes on individualized court cases.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.

Juvenile Probation Internship

Judge Mario E. Ramirez, Jr. Juvenile Justice Center
08.2023 - 10.2023
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support with case word that needed to be completed.
  • Gained hands-on experience in JCMS (Juvenile Case Management System)
  • Prepared written chronological notes of meeting discussions to ensure clear communication throughout the department and families of the juveniles.

Server

Santikos Palladium
10.2021 - 07.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled card transactions accurately, as well as daily financial reports.

Education

Bachelors of Arts - Criminal Justice

The University of Texas At San Antonio
San Antonio, TX
12.2023

Associate of Arts - Interdisciplinary Studies

South Texas College
Weslaco, TX
05.2020

High School Diploma -

Mercedes Early College Academy
Mercedes, TX
05.2020

Skills

  • Admissions Processes
  • Transaction Monitoring
  • Proficient in Excell, Word, and Powerpoint
  • Instruction and Behavioral Analysis
  • Process Monitoring
  • Regulatory Compliance

Timeline

Juvenile Supervision Officer

Judge Mario E. Ramirez, Jr. Juvenile Justice Center
10.2023 - Current

Juvenile Probation Internship

Judge Mario E. Ramirez, Jr. Juvenile Justice Center
08.2023 - 10.2023

Server

Santikos Palladium
10.2021 - 07.2023

Bachelors of Arts - Criminal Justice

The University of Texas At San Antonio

Associate of Arts - Interdisciplinary Studies

South Texas College

High School Diploma -

Mercedes Early College Academy
Jose Lopez