Jose Lopez
Philadelphia,PA
Summary
Disciplined security professional experienced in enforcing safety protocols, protecting property and monitoring suspicious activity. Possesses excellent communication and customer service skills. Dedicated to providing safe and secure environments for clients and employees. Adaptable professional with experience in safety training, surveillance, and leadership. Frequently praised as results-oriented by peers, I can be relied upon to help your team achieve its goals. Highly motivated candidate equipped to support safety and security of people and property. Experienced in assessing and resolving complex security and safety issues with proven record of maintaining a professional demeanor in high-pressure situations. Demonstrated ability to remain alert and take appropriate action in emergency situations.
Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Supervisor
Rivers Casino
Philadelphia, PA
11.2023 - Current
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
- Led training sessions for security staff on best practices and emergency response protocols.
- Reviewed security practices prior to events and identified potential weaknesses.
- Managed scheduling and deployment of security personnel across the shift
- Coordinated with law enforcement and emergency responders during security incidents.
- Held routine and surprise drills to keep help security team members practice response plans.
- Conducted regular security patrols to identify and mitigate potential threats.
- Monitored security operations to ensure compliance with established procedures and standards.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Developed and implemented training procedures for newly hired personnel.
SECURITY GUARD
Rivers casino
Philadelphia, USA
02.2023 - Current
- Maintained working knowledge of locations of various departments, buildings and access routes
- Prevented unauthorized access by enforcing rules and established security protocols
- Maintained crowd control at scene of accidents or injuries to assist victims and investigate causes
- Monitored security cameras and identified suspicious activity, reported any incidents to the appropriate authorities
- Interacted with visitors and employees in a professional manner
- Responded quickly to emergency situations in a professional manner, using appropriate crisis intervention techniques
SHIFT MANAGER
Taco Bell
Howell, USA
06.2018 - 07.2020
- Established and maintained positive and professional employee relationships
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Addressed customer complaints and resolved conflicts
- Arranged complex staff schedules to meet business needs
- Performed regular reviews of operational processes, making recommendations for improvements
- Set employee schedules and made staffing adjustments to get shifts covered
Assistance Security Shift Manager
Rivers Casino Philadelphia
Philadelphia, Pennsylvania
- Supervised security personnel during shifts to ensure safety protocols were followed.
- Coordinated incident response procedures with law enforcement and emergency services.
- Trained new security staff on policies, procedures, and emergency protocols.
Education
HIGH SCHOOL DIPLOMA -
Central regional
Bayville, New Jersey06.2021
Skills
- Bilingual
- File and Records Management
- Staff Management
- Document Preparation
- English Fluency
- Knowledge of Supervisory Concepts
- Customer Satisfaction
- Cooperative Attitude
- De-Escalation Techniques
- Fluent in spanish
- Security team management
- Skilled in conflict resolution
- Employee schedule coordination
- Staffing and scheduling
- Operational effectiveness
- Security team leadership
- Investigative procedures
Certification
- Gaming License
- Driver's License
Languages
Spanish, Bilingual, True
Personal Information
Title: Assistant Security Shift Manager
Timeline
Security Supervisor
Rivers Casino
11.2023 - Current
SECURITY GUARD
Rivers casino
02.2023 - Current
SHIFT MANAGER
Taco Bell
06.2018 - 07.2020
Assistance Security Shift Manager
Rivers Casino Philadelphia
HIGH SCHOOL DIPLOMA -
Central regional