Jose Maestas
Velarde,NM
Summary
Dynamic professional with extensive experience at Auto Valley LLC. (NAPA), excelling in customer service and strategic planning. Proven track record in driving revenue growth and enhancing customer satisfaction through effective relationship management and team leadership. Skilled in automotive diagnostics and inventory management, consistently optimizing operations for improved performance.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Auto Valley LLC. (NAPA)
Española, NM
07.2025 - Current
- Assisted in daily store operations, ensuring efficient customer service and smooth workflow.
- Supported inventory management, including monitoring stock levels and organizing merchandise displays.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Engaged with customers to resolve inquiries and enhance shopping experience.
- Utilized point-of-sale systems for processing transactions accurately and efficiently.
- Helped implement promotional displays, driving customer engagement and increasing sales opportunities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Commercial Manager
Auto Valley LLC. (NAPA)
Española, NM
07.2022 - 07.2025
- Developed and executed commercial strategies to enhance market presence and drive revenue growth.
- Analyzed market trends to identify new business opportunities and inform product positioning.
- Collaborated with cross-functional teams to optimize pricing strategies and improve profitability.
- Managed vendor relationships to negotiate favorable terms and streamline supply chain processes.
- Conducted regular market research to assess competitive landscape and inform strategic planning.
- Trained and mentored junior staff on best practices in commercial management and customer engagement.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
Parts Specialist
Oreilly Auto Pats
Española, NM
11.2020 - 10.2021
- Managed inventory levels to optimize parts availability and reduce order lead times.
- Collaborated with suppliers to ensure timely delivery of parts and materials.
- Conducted regular audits of parts inventory for accuracy and compliance with company standards.
- Provided technical support to customers, assisting with product selection and troubleshooting issues.
Education
GED -
Española Valley High School
Española New MexicoSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
- Store operations
- Team management
- Work Planning and Prioritization
- Goals and performance
- Sales expertise
- Sales techniques
- Strategic planning
- Relationship building and management
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Preventive Maintenance
- Brake systems
- Mechanical systems
- Diagnostics
- Auto and engine repair
- Belt and hose replacements
- Gasket and seal replacements
- Fluid exchanges
- Automotive diagnostics
Timeline
Assistant Store Manager
Auto Valley LLC. (NAPA)
07.2025 - Current
Commercial Manager
Auto Valley LLC. (NAPA)
07.2022 - 07.2025
Parts Specialist
Oreilly Auto Pats
11.2020 - 10.2021
GED -
Española Valley High School