Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Jose Mandujano

San Bernardino,California

Summary

Results-driven Operations Manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for P&L analysis, cost efficiency, and labor planning. Successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines that allow optimizing processes, improving productivity, and driving profitability. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance Operational performance.

Overview

8
8
years of professional experience

Work History

Area Manager II

Amazon LGB7
Rialto, CA
04.2020 - Current
  • Lead teams of Area Managers on daily operations that continuously moves shifts towards green metrics and associate satisfaction
  • Implemented effective training programs resulting in improved customer service performance and increased customer satisfaction
  • Oversaw daily operations, ensuring efficiency and meeting performance targets
  • Developed and implemented process improvements, resulting in cost savings and increased productivity
  • Led team of 100 employees, providing coaching and mentoring to drive individual and team success
  • 15% increase in inbound efficiency by minimizing Idle time, communicating within departments labor moves, staffing minimal indirects and deep diving work flow issues on all production floors
  • Implementing tool that is saving site 2 million dollars in indirect spend.
  • Led team of over 400 associates within 5 sub departments every shift
  • Effectively communicated workflow status with Operations and Area Managers and tailored plans to fulfill all department goals by actively engaging and removing any issues that arise
  • Increased chute/sort rates by 10% by developing process assistants and associates with necessary tools and support needed by removing and solving barriers
  • Mentored on-boarded Area/Operation Managers in CAP/OB/IB department.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.

Executive Team Lead- GM & Food Sales

Target
San Dimas, CA
11.2018 - 03.2020
  • Managed team of 120 employees to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotions
  • Oversaw multiple aspects of the store: Sales floor, Backroom/logistics, Starbucks, and scheduling of all employees in those departments
  • Managed inventory management and reduced costs by 10% through effective demand forecasting and supplier negotiations
  • Developed and executed strategic plans to expand market presence and improve customer satisfaction
  • Oversaw budget planning and financial analysis, resulting in cost savings and improved profitability
  • Led cross-functional teams to successfully implement company-wide initiatives and drive business growth.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.

Team Lead: Fulfillment

Target
06.2016 - 10.2018
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Directed and supervised team of 50 engaged in process implementation and team development

Education

Bachelor of Arts - Biopsychology

California State University - San Bernardino
San Bernardino, CA
06.2018

Associate of Arts - Psychology

San Bernardino Valley College
San Bernardino, United States
06.2016

Skills

  • P&L Analysis
  • KPI Analysis
  • Recruiting and Hiring
  • Performance Management
  • Time Management
  • Strategic Thinking
  • Data analysis
  • Project management
  • Problem-solving
  • Process improvement
  • Quality control
  • Controlling Costs
  • Relationship Building and Management
  • Business Development and Planning
  • Supply Chain Management
  • Team Development

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Area Manager II

Amazon LGB7
04.2020 - Current

Executive Team Lead- GM & Food Sales

Target
11.2018 - 03.2020

Team Lead: Fulfillment

Target
06.2016 - 10.2018

Bachelor of Arts - Biopsychology

California State University - San Bernardino

Associate of Arts - Psychology

San Bernardino Valley College

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Jose Mandujano