Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Marquez

Victorville,California

Summary

Educated with customer service, able to excell in guest satisfaction and problem solving. Proven record in enhancing customer experiences through effective communication and collaboration through guest reviews. Able to easily understand and adapt to new environments and technologies if needed. Recognized for reliability and professionalism, while also being able to maintain a very positive attitude.

Overview

1
1
year of professional experience

Work History

Checkout Advocate

Target
08.2024 - Current
  • Assisted customers with checkout processes and payment transactions.
  • Provided support in resolving customer inquiries and concerns.
  • Maintained cleanliness and organization of checkout area for efficiency.

Guest Service Representative

Target
08.2024 - Current
  • Managed guest inquiries and resolved complaints to ensure satisfaction.
  • Provided information on services and amenities, enhancing guest experience.
  • Collaborated with team members to maintain cleanliness and organization of front desk area.
  • Implemented effective communication strategies with diverse clientele to foster positive relationships.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

Education

Computer Science

Victor Valley College
Victorville, CA
01-2027

High School Diploma -

Silverado High School
Victorville, CA
05-2024

Skills

  • Customer service and communication
  • Team collaboration and flexibility
  • Problem solving and adapting to whatver needed
  • Basic technology and point of sale systems
  • Fast worker and strong work ethic
  • Reliability and punctuality
  • Professionalism and courtesy

Timeline

Checkout Advocate

Target
08.2024 - Current

Guest Service Representative

Target
08.2024 - Current

Computer Science

Victor Valley College

High School Diploma -

Silverado High School

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