Jose Marquez
Conroe,TX
Summary
A multifaceted professional with more than 10 years of progressive experience in the hospitality industry. Fueled by a deep passion for delivering outstanding service, I embrace the demands of this fast-paced setting with a positive attitude and unwavering determination. Whether it’s ensuring seamless operations during busy dining periods or catering to intricate dietary needs and unique preferences, my ability to adapt and swiftly resolve issues showcases my competence. Moreover, my exceptional communication and interpersonal skills enable me to connect effortlessly with others, making every interaction a pleasant and memorable experience.
Overview
11
11
years of professional experience
Work History
Maintenance Technician
Woodlands Methodist Church
The Woodlands, TX
04.2026 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Cleaning Airbnb Assistant
Self Employed Services
Conroe, TX
08.2025 - Current
- Ensured cleanliness and organization of residential spaces through thorough cleaning techniques.
- Utilized specialized cleaning tools and equipment for efficient task execution
Bartender - Fine Dining
Amore Fine Dining Restaurant
Montgomery, TX
05.2022 - 07.2025
- Skillfully anticipate customers’ needs and consistently exceeded performance goals by giving outstanding service, having complete knowledge of products and services, and promoting high-quality food and drink standards.
- Actively engaged in building relationships with guests, establishing a loyal customer base, and consistently exceeding customer expectations, leading to increased repeat business and positive word-of-mouth referrals.
Bartender
Kokomos Mexican Restaurant
Oak Ridge North, TX
04.2021 - 05.2022
- Identified areas for improvement and execute plans to accomplish great drinks, excellent service, and legal compliance; trained staff on products and services, thus strengthening the restaurants’ menu and brand awareness.
- Supervised suppliers and vendor relations for continuous improvement and value-added opportunities, focusing on creating and delivering cutting-edge presentations and set-ups for Kokomos on-premises bar
Grocery Stocker
Kroger
Conroe, TX
03.2020 - 03.2021
- Stocked shelves efficiently to ensure optimal product availability and visibility.
- Assisted in inventory management by conducting regular stock assessments and audits.
Bartender
Margaritas Mexican Restaurant
Conroe, TX
01.2015 - 04.2021
- Enhanced team performance through the implementation of a structured program focused on bartending and customer service excellence.
- Created innovative food and beverage pairings in collaboration with the kitchen team, resulting in increased cross-sales and an elevated dining experience.
Education
Associate of Arts - General Business
Lone Star College
Texas01-2023
Skills
- Achieved increased guest satisfaction through effective management of hospitality operations
- Elevated food and beverage service standards, resulting in enhanced guest experiences
- Drove client retention initiatives that significantly strengthened loyalty
- Delivered impactful staff training programs that improved service quality
- Resolved operational challenges through proactive problem-solving strategies
- Maintained meticulous attention to details, enhancing the quality of service delivery
- Provided outstanding customer service, leading to positive guest feedback
- Enhanced team collaboration through strong interpersonal skills
- Contributed as a reliable team player, driving collective success
LANGUAGES
Spanish
English
Timeline
Maintenance Technician
Woodlands Methodist Church
04.2026 - Current
Cleaning Airbnb Assistant
Self Employed Services
08.2025 - Current
Bartender - Fine Dining
Amore Fine Dining Restaurant
05.2022 - 07.2025
Bartender
Kokomos Mexican Restaurant
04.2021 - 05.2022
Grocery Stocker
Kroger
03.2020 - 03.2021
Bartender
Margaritas Mexican Restaurant
01.2015 - 04.2021
Associate of Arts - General Business
Lone Star College