Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Martinez

Kenai

Summary

Proven Front End Associate with a track record of enhancing customer experiences at Walgreens. Excelled in customer service and POS operations, significantly improving front-end efficiency. Skilled in time management and adept at handling retail transactions, I consistently exceed customer satisfaction goals. Passionate about leveraging creative thinking to solve challenges and train new team members.

Overview

3
3
years of professional experience

Work History

Front End Associate

Walgreens
10.2024 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.

Front End Associate

Walmart
04.2022 - 10.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Simplified shopping experiences through proactive purchase facilitation.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma - Arts

Hubbard High School
Chicago, IL
06.2022

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Retail transactions
  • POS operations
  • Cash handling
  • Customer assistance
  • Creative thinking
  • Ability to lift 40 pounds
  • Item ticketing and pricing

Languages

Spanish
Native or Bilingual

Timeline

Front End Associate

Walgreens
10.2024 - Current

Front End Associate

Walmart
04.2022 - 10.2024

High School Diploma - Arts

Hubbard High School

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Jose Martinez