Jose Martinez
Summary
- Dynamic maintenance and repair technician with a proven track record at the Arizona Department of Corrections, excelling in electrical troubleshooting and customer service. Achieved high repair success rates through advanced problem-solving and meticulous inventory management, while fostering teamwork and maintaining safety standards to enhance operational efficiency.
- Transitioning from fast-paced kitchen environment where skills in time management and multitasking were developed. Proven ability to work under pressure and maintain high standards of food quality and presentation. Looking to apply these skills in new, dynamic role that values dedication and efficiency.
- Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills in companies role.
Overview
2
2
years of professional experience
Work History
Maytag Maintenance/Repair Technician
Arizona Department of Corrections
01.2025 - 04.2025
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Dismantled machines and equipment to remove defective parts.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Reduced device downtime with regular maintenance and preventative measures.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Repaired and tested electronic circuit boards, wiring and components.
- Installed and programmed variety of consumer products.
- Prioritized urgent or high-priority jobs to ensure minimal disruption for customers experiencing critical issues with their devices.
- Improved customer satisfaction with prompt and accurate issue diagnosis, followed by effective solutions.
- Conducted regular maintenance checks to prevent future system failures, ensuring long-term customer satisfaction.
Head Dinner Cook
Arizona Department of Corrections
06.2024 - 12.2024
- Maintained a safe work environment by strictly adhering to sanitation guidelines and promptly addressing any potential hazards.
- Consistently met or exceeded guest expectations regarding taste, appearance, timeliness of meal deliveries through meticulous attention to detail in every aspect of plate preparation process.
- Assisted in cost control measures through accurate portioning, minimizing waste, and monitoring ingredient pricing fluctuations.
- Contributed to positive workplace culture by fostering open communication among all team members, building trust and camaraderie within the group.
- Maintained high food quality with consistent preparation, seasoning, and presentation of dishes.
- Streamlined kitchen operations for increased efficiency by implementing effective time management techniques.
- Spearheaded team training initiatives to ensure consistency in cooking techniques and presentation standards.
- Ensured adherence to health and safety regulations by consistently following proper food handling procedures.
- Demonstrated exceptional leadership ability by motivating team members during high-pressure situations, ensuring smooth service flow despite challenges.
- Mentored junior cooks on culinary techniques, fostering growth within the team for continuous improvement in overall skill level and performance.
Re-Entry Preparation Specialist
Arizona Department of Corrections
01.2023 - 04.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Facilitated workshops for professional development of junior staff members.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Developed training materials to enhance staff proficiency and productivity.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
Education
No Degree - Communications
Ashland University
Ashland, OH12-2025
No Degree - Substance Abuse And Mental Health Disorder/Applied
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ10-2025
Skills
- Customer service
- Mechanical skills
- Electrical troubleshooting
- Active listening
- Safety requirements
- Critical thinking
- Equipment Repair
- Conflict resolution
- Inventory management
- System testing
- Safety management
- Maintenance records
- Repair logging
- Teamwork and collaboration
- Cleaning and organization
- Food handling
- Food preparation
- Sanitation
- New hire training
Timeline
Maytag Maintenance/Repair Technician
Arizona Department of Corrections
01.2025 - 04.2025
Head Dinner Cook
Arizona Department of Corrections
06.2024 - 12.2024
Re-Entry Preparation Specialist
Arizona Department of Corrections
01.2023 - 04.2024
No Degree - Communications
Ashland University
No Degree - Substance Abuse And Mental Health Disorder/Applied
Maricopa Community Colleges, Rio Salado Community College
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