Sean Shirey
Rosamond,CA
Summary
Adept at enhancing operational efficiency and customer satisfaction, my tenure at Crissair as a Repair Technician/Maintenance Support showcased my mechanical prowess and customer service excellence. By applying innovative diagnostic techniques and streamlining the parts ordering process, I significantly improved repair success rates. My expertise in electrical troubleshooting and commitment to safety underscore my ability to meet critical repair deadlines while ensuring workplace safety.
Professional repair technician with solid experience in diagnostics, maintenance, and repair of various equipment. Strong focus on team collaboration and achieving results, adapting to changing needs with reliability. Skilled in troubleshooting, electrical systems, and mechanical repairs, ensuring operational efficiency and safety. Known for practical problem-solving, effective communication, and steadfast work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Repair Technician/Maintenance Support
Crissair
08.2015 - Current
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Supported colleagues by sharing knowledge of specialized techniques or tools used in specific types of repairs when necessary.
- Communicated effectively with manufacturers regarding warranty claims, replacement parts orders, or technical support inquiries as needed.
- Prioritized urgent or high-priority jobs to ensure minimal disruption for customers experiencing critical issues with their devices.
- Expedited emergency repair requests to minimize downtime for critical equipment, maintaining high customer satisfaction levels.
- Streamlined parts ordering process, ensuring timely completion of repairs without unnecessary delays.
- Maintained up-to-date knowledge of industry advancements, applying new methods to repair processes when beneficial.
- Reduced repeat repair rates, meticulously testing devices post-repair to confirm resolution of all issues.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
Education
High School Diploma -
S.C.I.E.S
Lancaster, CA05-2007
Skills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
- Forklift operator certification
- HAZMAT expert
- Inventory management
- Electrical troubleshooting
- Soldering proficiency
- Component replacement
- Diagnostic testing
- System upgrades
- Hardware repair
Accomplishments
- Used Microsoft Excel to develop inventory tracking and creation of facility equipment blueprints
- Received companywide recognition by completing Maintenance and repair of equipment with accuracy and efficiency.
- Documented and resolved equipment failure which led to operations being completed on time.
- Collaborated with team of 10 in the development of preventative maintenance schedules and procedures.
Certification
- LockoutTagout Training Program Completion – Occupational Safety and Health Administration(OSHA) or accredited providers.
- Environmental Site Assessment Assessor Credential – American Society for Testing & Materials International.
- Powered Industrial Trucks Trainer Certification - National Safety Council (NSC).
- Dot Hazardous waste manifest
- Dot General awareness of Hazardous materials
Timeline
Repair Technician/Maintenance Support
Crissair
08.2015 - Current
High School Diploma -
S.C.I.E.S
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