Jose Mendoza
Seattle
Summary
Dynamic professional with experience as a Volunteer Coordinator at Tri-cities Chaplaincy Hospice, where I led a team of 82 volunteers, enhancing patient satisfaction. Skilled in program evaluation and team management, I implemented effective training programs and improved operational efficiency, showcasing my fluency in both Spanish and English.
Overview
6
6
years of professional experience
Work History
Volunteer Coordinator
Tri-cities Chaplaincy Hospice
Pasco
04.2022 - Current
- Recruited, trained, and supervised a team of volunteers to provide support to terminally ill patients and their families.
- Coordinated and scheduled volunteer assignments based on patient needs, ensuring proper documentation and compliance with hospice policies and procedures.
- Conducted orientations, training, and ongoing education for volunteers and staff to ensure their competency and adherence to hospice guidelines.
- Maintained accurate records and reports on volunteer activities, outcomes, and impact to evaluate program effectiveness, and support quality improvement efforts.
- Successfully coordinated and supervised a team of 82 volunteers, resulting in improved patient and family satisfaction scores, and increased positive feedback from patients and families.
Legal Intern
Preszler and Bunch
10.2019 - 03.2020
- Assisted with document management, including organizing and maintaining electronic and physical files, tracking deadlines, and preparing documents for court filings.
- Prepared and participated in client meetings, including conducting interviews, taking notes, and assisting attorneys in providing legal advice and guidance to clients.
- Assisted with administrative tasks, such as scheduling appointments, managing calendars, and coordinating communication and documentation among team members, clients, and external stakeholders.
- Implemented a new digital filing system, resulting in improved document organization and retrieval, reducing time spent on searching for documents.
- Received recognition from management for outstanding performance in administrative support, including contributions to process improvements, cost savings, and office management.
Education
Agricultural Business and Management
Columbia Basin College
Pasco, WASkills
- Fluency in Spanish and English
- Policy development
- Team management
- Microsoft Office Suite
- Event planning
- Crisis management
- Program evaluation
Volunteer Experience
- Cork’s Place Grief Center, Tri-Cities, WA
- Camp Erin Aluna, Seattle, WA
Timeline
Volunteer Coordinator
Tri-cities Chaplaincy Hospice
04.2022 - Current
Legal Intern
Preszler and Bunch
10.2019 - 03.2020
Agricultural Business and Management
Columbia Basin College
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