Tyler Hanna
Seattle
Summary
Program Manager with strong skills in program management, data analysis, and risk management. Demonstrated ability to improve project outcomes through strategic stakeholder engagement and collaboration across functions.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Availability Program Manager III
Amazon Web Services
Seattle
11.2023 - Current
- Led cross-functional teams in developing and implementing program strategies.
- Managed project timelines, ensuring deliverables met quality standards.
- Coordinated stakeholder meetings to align project objectives and track progress.
- Analyzed program performance data to identify improvement areas and enhance outcomes.
- Facilitated communication between teams to improve collaboration and efficiency.
- Developed project plans, identified risks, set objectives, and monitored completion progress.
- Generated reports and presentations highlighting key milestones and program statuses.
- Conducted regular meetings with team members to review progress and resolve issues.
Senior Technical Project Manager
Amazon Web Services
Seattle
04.2020 - 11.2023
- Streamlined processes to enhance workflow within project management systems.
- Led cross-functional teams to deliver cloud solutions on schedule.
- Managed project timelines aligned with strategic objectives.
- Coordinated resources and schedules to optimize project efficiency.
- Facilitated communication between stakeholders and technical teams.
- Mentored junior project managers to improve team capabilities and performance.
- Conducted risk assessments and implemented management strategies to prevent roadblocks.
- Developed technical documentation, including requirements and user guides for effective execution.
Data Center Engineer
Amazon Web Services
Seattle
05.2019 - 04.2020
- Monitored system performance, identifying potential issues proactively.
- Implemented best practices for hardware maintenance and troubleshooting.
- Collaborated with cross-functional teams to enhance data center operations.
- Documented technical processes and procedures for future reference.
- Assisted in capacity planning, forecasting resource needs based on current trends.
- Created graphs and charts illustrating data analysis results.
- Developed technical documentation for data center operations processes.
- Designed new functions and applications to conduct comprehensive analyses.
Data Center Cluster Operations Manager
Amazon Web Services
Seattle
10.2016 - 05.2019
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw inventory management, maintaining optimal stock levels and minimizing waste.
- Implemented standard operating procedures to enhance workflow consistency and quality control.
- Coordinated logistics for timely delivery of services and resources across departments.
- Analyzed operational data to identify trends and inform decision-making strategies.
- Trained new staff on operational protocols and compliance requirements effectively.
- Directed operations staff by providing guidance, training, and support to meet company objectives.
- Collaborated with cross-functional teams to streamline processes and boost productivity.
Data Center Facility Manager
Amazon Web Services
Seattle
01.2012 - 10.2016
- Managed facility operations to ensure compliance with safety regulations.
- Coordinated maintenance schedules for building systems and equipment to minimize downtime.
- Oversaw vendor relationships, maintaining service quality and operational efficiency.
- Implemented cost-saving initiatives to streamline facility management processes.
- Conducted regular inspections, identifying maintenance needs and areas for improvement.
- Led emergency response planning and executed safety drills for facility personnel.
- Developed training programs for staff on safety and operational procedures.
- Tracked inventory levels of supplies to optimize procurement and resource allocation.
Electrical Foreman/Journeyman Electrician
Sequoyah Electric
Seattle
04.2008 - 01.2012
- Supervised electrical installations and maintenance across commercial projects to ensure quality standards.
- Coordinated work schedules and assigned tasks to enhance team productivity.
- Ensured compliance with safety regulations and industry standards during all operations.
- Trained junior electricians on safe practices and technical procedures to improve skill sets.
- Conducted inspections of electrical systems for quality assurance and safety compliance.
- Collaborated with project managers to review specifications and optimize project plans.
- Resolved technical issues efficiently to maintain workflow continuity on job sites.
- Maintained inventory of tools and materials for ongoing electrical projects, streamlining resource allocation.
Education
High School Diploma -
Central Kitsap High School
Silverdale, WA06-1998
Associate of Applied Science - Electrical Engineering
Bellingham Technical College
Bellingham, WASome College (No Degree) - Mathematics
Olympic College
Bremerton, WASkills
- Program management
- Data analysis
- Risk management
- Stakeholder engagement
- Project documentation
- Cross-functional collaboration
Certification
General (01) Journeyman Electrician
Timeline
Availability Program Manager III
Amazon Web Services
11.2023 - Current
Senior Technical Project Manager
Amazon Web Services
04.2020 - 11.2023
Data Center Engineer
Amazon Web Services
05.2019 - 04.2020
Data Center Cluster Operations Manager
Amazon Web Services
10.2016 - 05.2019
Data Center Facility Manager
Amazon Web Services
01.2012 - 10.2016
Electrical Foreman/Journeyman Electrician
Sequoyah Electric
04.2008 - 01.2012
High School Diploma -
Central Kitsap High School
Associate of Applied Science - Electrical Engineering
Bellingham Technical College
Some College (No Degree) - Mathematics
Olympic College