Jose Montanez
Springfield,MA
Summary
Detail-oriented Registration Coordinator with exceptional organizational skills and strong customer service expertise. Proven track record in optimizing patient registration processes and ensuring data integrity.
Overview
14
14
years of professional experience
Work History
Registration Coordinator
Holyoke Medical Center
575 Beech St Holyoke Ma 01040
06.2025 - Current
- Assisted patients with registration processes, ensuring accurate data entry and compliance with hospital policies.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times for services.
- Managed patient information in electronic health record systems, maintaining confidentiality and data integrity.
- Responded to inquiries from patients and staff, providing timely information and support regarding registration procedures.
Assistant Manager
Dollartree
555 State St Springfield, Ma 01109
09.2022 - 03.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members, enhancing staff performance and customer service skills.
- Analyzed inventory levels and implemented stock management strategies to minimize waste.
- Coordinated promotional activities, driving sales growth through effective marketing initiatives.
- Developed and maintained positive relationships with customers, addressing concerns promptly.
- Implemented employee scheduling systems, improving staff allocation during peak hours.
Temp Worker
Summit Careers
85B Mill St, Springfield, MA 01108
08.2012 - 02.2022
- Operated various warehouse equipment to ensure efficient material handling and distribution.
- Assisted in inventory management by accurately tracking stock levels and organizing storage areas.
- Collaborated with team members to streamline workflows and improve operational efficiency.
- Trained new staff on safety protocols and standard operating procedures for equipment use.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Prepared boxes for shipments based on standard sizes.
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
- Labeled completed products with standard production information based on each product type.
- Completed daily logs for management review.
- Conducted quality checks to maintain product standards and minimize defects during processing.
- Monitored shipment schedules effectively to enhance delivery accuracy and timeliness of orders.
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
Education
High School Diploma -
Springfield High School
Springfield, MASkills
- Exceptional organization
- Patient registration
- Insurance verification
- Medical terminology
- Data entry proficiency
- Proactive mindset
- Teamwork
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Active listening
- Patient safety
- Verbal and written communication
- Relationship building
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Registration Coordinator
Holyoke Medical Center
06.2025 - Current
Assistant Manager
Dollartree
09.2022 - 03.2025
Temp Worker
Summit Careers
08.2012 - 02.2022
High School Diploma -
Springfield High School