Jose mota
Altamonte Springs,FL
Summary
Diligent and results-oriented Restaurant Manager with extensive exposure to working in a managerial capacity in busy fast food settings. Highly skilled in overseeing the work of crew members, to ensure delivery of exceptional food service. Proficient in creating and implementing staff schedules, and ensuring that staff members follow them correctly. Effectively able to provide training to existing and new staff members, to ensure that they work according to protocol. Adept at overseeing and managing food and supplies inventory, aiming to keep it replenished and in order. Exceptionally talented in providing customers with high-quality services, targeting repeat business opportunities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Blaze Pizza
Winter Garden, Florida
10.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
General Manager
Pollo Tropical Restaurant
Orlando, FL
06.2022 - 09.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
KFC CORPORATION
Orlando, FL
12.2016 - 05.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Manager
KFC
01.2014 - 01.2016
- Conducted daily pre-shift checklist, weekly inventory counts, and monthly store meetings to ensure organizational efficiency
- Scheduled and directed staff in daily work assignments to maximize productivity
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Managed restaurant controls such as: labor, cost, inventory, cash procedures on a daily basis
- Ensure excellent operations in quality, service and cleanliness throughout each day without supervision
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Built sales forecasts and schedules to reflect desired productivity targets
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Shift Manager
KFC
New York, New York
01.2014 - 01.2014
- Conducted daily pre-shift checklist, weekly inventory counts, and monthly store
- Ensure excellent operations in quality, service and cleanliness throughout each day without supervision
- Performed store End Of Day process
- Assisted team members with daily tasks
- Ensure excellent operations in quality, service and cleanliness throughout each day without supervision.
Team Member
KFC
01.2005 - 01.2006
- Prepared chicken and other products
- Maintained cleanliness in my work area and the store perimeters
- Assisted other employees
- Optimized profits by controlling the amount of chicken that was prepared based
Education
Newtown High School
2004
Skills
- INVENTORY (8 years)
- SCHEDULING
- OPERATIONS (8 years)
- TRAINING (1 year)
- MAINTENANCE
- Bilingual
- Operation
- P&L
- Marketing
- Management
- Restaurant Management
- Recruiting
- Labor Cost Analysis
Certification
Additional Information
CORE COMPETENCIES
Inventory Oversight Staff Training Scheduling
Complaint Handling Food Wastage Prevention Customer Flow Management
Hiring and Training Operations Oversight Repeat Business Assurance
Profit Rates Maintenance Cleanliness Monitoring Product Projections
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
General Manager
Blaze Pizza
10.2023 - Current
General Manager
Pollo Tropical Restaurant
06.2022 - 09.2023
General Manager
KFC CORPORATION
12.2016 - 05.2022
Shift Manager
KFC
01.2014 - 01.2014
Assistant Manager
KFC
01.2014 - 01.2016
Team Member
KFC
01.2005 - 01.2006
Newtown High School