Jose Munoz
Roseville,CA
Summary
Helpful professional commended as valuable team member with expertise in service manager/and SR service tech. Ready to bring 5 years of experience in service to new position. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Technician
California Hydronics Corporation
2022.12 - 2024.06
- Service repairs and warranty repair and replace
- Pump alignment straight edge, laser alignment
- Boiler start-ups
- Check combustion and gas pressures
- Flowtherm booster start-ups.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Service Manager / Boiler Technician
Benrich Service Company
2016.08 - 2022.09
- Service repair, on-call schedule, boiler and water heaters replacement
- Help other techs in various trainings
- Some plumbing, repipes
- Boiler and water heaters preventative maintenance
- Manage a group of 10 techs, scheduling, training
- Paperwork, check all service reports for any discrepancies and make sure parts were just not being replaced for nothing.
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
Sanitation Worker
T. Marzetti Company
2007.06 - 2017.08
- Clean and maintain all parts and holding tanks mixers ready for production run
- Clean and replace all piping from mixers and holding tanks
- Sanitize all equipment
- Check and inspect all work prior to production runs.
Education
High school diploma -
William C. Overfelt High School
San Jose, CASkills
- Service Technician Experience
- Boiler
- Mechanical Knowledge
- Plumbing
- Electrical Experience
- Soldering
- Preventative maintenance
- Employee evaluation
- Supervising experience
- Troubleshooting ability
- Attention to Detail
- Work with Minimal Supervision
- Punctual and Reliable
- Hand tool knowledge
Certification
Driver's License
Languages
Spanish
Full Professional
Timeline
Service Technician
California Hydronics Corporation
2022.12 - 2024.06
Service Manager / Boiler Technician
Benrich Service Company
2016.08 - 2022.09
Sanitation Worker
T. Marzetti Company
2007.06 - 2017.08
High school diploma -
William C. Overfelt High School
Driver's License
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